PROMETHEON by Elioplus
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Crowdstrike

RFQ Details
Status EXPIRED
RFQ ID RFQ-CROWDSTR
Published 03 Nov 2023
Deadline 18 Nov 2023
Users 1
Description

Servicedesk 8x5: a. L1 service via customized Portal (via internet) or telephone (MINIMAL POCKET) of XDR incidents in Portuguese. B. Case analysis and referral to XDR Manufacturer Knowledge Base (related cases: product documentation, case studies, white papers, reports, etc...) c. If there is no Knowledge Base available, the ticket must be "directed" by opening a ticket with the XDR Manufacturer,

Procurement Requirements
Category
IT Hardware & Software
Buyer Information
Organization Beyondsoft Brasil
Location Rio de Janeiro, Brazil
Industry IT Hardware & Software
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