Genesys Cloud CX2 setup (4 concurrent licences).

We would like to invite your company to submit a quotation for the provision of Genesys Cloud CX Contact Centre Solution. Key points: Scope: Omnichannel contact-centre licensing (voice, chat, email, SMS), Microsoft Teams integration, and annual technical/business support, equivalent to or better than our current Genesys Cloud CX2 setup (4 concurrent licences). Contract period: 12 months, target start 10-Oct-2026. Please quote BOTH 8x5 and 24x7 support as separate line items so we can compare tiers directly. Please state your proposed payment terms explicitly. Note: 100% advance payment is not our standard acceptable term - if advance payment is required, please state the minimum percentage and justification. Quote validity: minimum 30 days. Please complete the BOQ commercial template exactly as structured (do not alter line items/quantities) and return an itemized, non-lump-sum quotation.