PROMETHEON by Elioplus
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Salesforce

RFQ Details
Status EXPIRED
RFQ ID RFQ-SALESFOR
Published 17 Apr 2025
Deadline 02 May 2025
Users 5
Description

Dear All We are currently using the Salesforce platform and would like to request a quotation for a 12-month Support & Maintenance Package which include A) Scope of support (e.g. troubleshooting, bug fixes, minor enhancements) B)Support hours & SLA (response/resolution time) C) Communication channels (email, ticketing, etc.) D) Monthly support coverage (hours/incidents) E) Cost for 12 months (incl. optional/add-on costs) F) Payment terms G) Reporting/review process Look forward to your response.

Procurement Requirements
Category
IT Hardware & Software
Buyer Information
Organization MTFA
Location Singapore, Singapore
Industry IT Hardware & Software
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