Salesforce
Dear All, We are currently using the Salesforce platform and would like to request a quotation for a Salesforce Support & Maintenance Package for a period of 12 months. Kindly include the following details in your proposal: - Scope of support services provided (e.g., troubleshooting, bug fixes, minor enhancements) - Support hours and response/resolution time (SLA) - Communication channels (email, phone,) - Cost for 12 months and any additional/optional costs - Terms of contract renewal