Categories:
We are in SaaS based application with CRM, Service desk & HR as our product.
CRM has Masters like Customer, Prospects, Products & Suppliers
& processes starting from Mail campaign, Lead, Activity, Quotation, funnel & OPF.
Reports like- top customers in terms of revenue & margin,
Target Vs Achievement
In service desk we have incident management, escalation management, project tracking, etc.
In HR software we have onboarding to off boarding of resource.