Overview:
Interactive Media develops and deploys conversational, omnichannel Virtual Agents to greet your customers and deliver customer self-care during voice and chat interactions.
A Virtual Agent implemented with IM.MIND, Interactive Media’s powerful AI-enabled semantic engine framework for Natural Language applications, provides a delightful experience on callers' first touchpoint while lowering operating expenses in the Contact Center.
Interactive Media is headquartered in Rome, Italy, with offices and market presence in San Paulo Brazil and San Francisco, CA.