Interactive Media North America

Channel Partners

 

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Overview

Interactive Media develops and deploys conversational, omnichannel Virtual Agents to greet your customers and deliver customer self-care during voice and chat interactions.



A Virtual Agent implemented with IM.MIND, Interactive Media’s powerful AI-enabled semantic engine framework for Natural Language applications, provides a delightful experience on callers' first touchpoint while lowering operating expenses in the Contact Center.



Interactive Media is headquartered in Rome, Italy, with offices and market presence in San Paulo Brazil and San Francisco, CA.

Description

Interactive Media partners have access to the complete facilities of IM.MIND, a framework to build, debug, train, deploy, manage and report on conversational user agents based on Natural Language Processing and handling multiple channels - voice, chat, web interactions. Interactive Media offer partners training, co-sales and professional service support at discounted prices for VARs to integrate IM.MIND virtual agents into their offer. It also offers sales support and discounted PS for white label resellers.

Partners should have experience in the Contact Center business (either CCaaS and premise-based - or both). We are seeking partnerships with CCaaS vendors, ISVs, system integrators and companies offering Contact Center software that wish to augment their offering with an AI-based conversational system for exceptional customer experience in self-care and support to assisted care.

Company Information

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300 Meadowood Court, Pleasant Hill CA 94523

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