Overview:
Viacloud Telecom started operations in 2004 in the Kingdom of Bahrain and then within a few years expanded into Jordan, rapidly gaining substantial market share in both countries. Today, Viacloud has evolved into a leading multi-national telecommunications operator, offering cutting-edge voice, data, cloud, and cybersecurity services for businesses and individuals across Bahrain and the Middle East.
Business ServicesÂ
1. Business Telecom SolutionsÂ
BusinessPRI / BusinessSIP: Optimize business communication with flexible, cost-effective voice lines from Viacloud. Enjoy crystal-clear voice calls, seamless integrations with PBX systems, premium numbers and 24/7 support.Â
Business Internet: From SMEs to large corporations, Viacloud offers dedicated business internet solutions with high-speed fiber, wireless redundancy, and secure networking options such as SD-WAN and MPLS.
2. Cloud ServicesÂ
Cloud PBX: A true cloud hosted cloud-based phone system that enables businesses to manage calls efficiently with advanced features like call routing, IVR, voicemail-to-email, and multi-location connectivity.Â
Secure Cloud Hosting: A high-performance virtual private cloud storage and computing platform offering secure data hosting, real-time access, and seamless scalability for businesses of all sizes.
Cloud Call Center: A complete cloud-based contact center solution with agent monitoring, intelligent call routing, real-time analytics, and AI-driven customer engagement tools.Â
Fleet Tracking: Advanced fleet management with real-time GPS tracking, fuel monitoring, and driver behavior analysis to optimize logistics and operational efficiency.Â
Hybrid Cloud Backup: A reliable, automated backup solution that ensures critical business data is securely stored and recoverable, combining on-premise and cloud-based redundancy.Â
3. Cybersecurity SolutionsÂ
Endpoint Protection: Comprehensive endpoint security solutions to safeguard business devices from malware, ransomware, and unauthorized access with real-time monitoring and AI-driven threat detection.Â
Cloud Disaster Recovery: A robust DRaaS (Disaster Recovery as a Service) solution enabling businesses to quickly restore operations in the event of cyberattacks, hardware failures, or natural disasters.Â
Firewalls & Consulting: Protect your business with enterprise-grade firewalls and proactive security assessments.