Effective: September 1, 2015 Last Updated: May 1, 2018
These Terms of Service (henceforth referred to as the “Terms”) regulate your access to and use of elioplus.com (“Elioplus Inc.”, „we”, “us”, “our”, “ours”) and related services.
PLEASE READ THE TERMS CAREFULLY BEFORE YOU USE OR ACCESS THE WEBSITE & THE BLOG. BY USING OR ACCESSING THE WEBSITE & THE BLOG, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU ARE USING THE SERVICES ON BEHALF OF AN ORGANIZATION, YOU ARE AGREEING TO THESE TERMS FOR THAT ORGANIZATION AND REPRESENTING THAT YOU HAVE THE AUTHORITY TO BIND THAT ORGANIZATION TO THESE TERMS. IN THAT CASE, “YOU” AND “YOUR” WILL REFER TO THAT ORGANIZATION.
IF YOU DO NOT ASSENT TO THESE TERMS, PLEASE DO NOT USE OR VIEW THE WEBSITE & THE BLOG.
By accepting these Terms, you warrant that you are at least eighteen (18) years old and may lawfully enter into and form binding legal contracts. If you are entering into these Terms on behalf of an organization (for example, your employer), you warrant and represent that you are a properly authorized representative of such organization with the authority to enter into binding contracts on behalf of such organization.
Because the Website and the Blog will continue to evolve as we refine features and functionality, we may modify, suspend, or terminate the Website and the Blog in general or with respect to you, occasionally without cause or prior notice. We may also delete any content or data from the Website or the Blog at our discretion. The measures considering personal data you provide to the Website and the Blog are described in detail in our Privacy Policy, which should be treated as an inherent part of these Terms.
We reserve the right to use your company name as a reference for promotional purposes on the Website and in other communication with existing or potential elioplus.com users.
Elioplus.com provides web-based application and services dedicated to individuals, teams, and organizations that want to build B2B partnerships or manage their partner network. The Service is available online and it is located at https://elioplus.com/ to users who have set up an account or accounts in the Service (henceforth referred to as the “Users”).
Elioplus.com reserves the right to suspend an Account(s) without notice at times when we suspect a User intentionally violates the present Terms of Service, or sends SPAM or prohibited content. Moreover, in case of a distinct violation of the Terms, or in case of using the Service beyond the specified range of service, elioplus.com reserves the right to delete your User’s Account(s).
The Users use the Service for communication with their potential business partners (henceforth referred to as “Prospects”) and present business partners (henceforth referred to as “Partners”). Users can upload documents, Prospects’ and Partners’ information, and other content to the Service. Users can then use the Prospects’ and the Partners’ information as well as all the previously updated content to communicate with the Partners and the Prospects via email automated by the Service. Users retain all rights to all the data and content they upload to the Service and are fully responsible for it.
THE SERVICE MUST NOT BE USED FOR THE SENDING OF UNSOLICITED EMAIL (SOMETIMES CALLED “SPAM”) IN VIOLATION OF APPLICABLE LAW OR FOR THE TRANSMISSION OF ILLEGAL OR PROHIBITED CONTENT.
Upon using the Service, the Users should abide by the law of their native country as well as the law of the countries they send their emails to.
Elioplus.com stays compliant with GDPR (General Data Protection Regulation) and obliges the Users of the Service to respect the principles of the regulation when processing personal data of EU citizens.
All the content sent from elioplus.com must be sent within the scope of B2B relations and must not be sent to Prospects or Partners who verbally expressed their wish to be excluded from further correspondence.
As data processor, elioplus.com remains transparent and legitimate when processing data of its users and subscribers. All elioplus.com users and subscribers get notified upon the signup process that the personal data they provide will be processed in ways specified by Terms of Service and Privacy Policy.
As data processor, elioplus.com processes only the data necessary in relation to the purposes for which it is processed. We do not collect or process any sensitive data such as gender, race, ethnic background, political views, etc.
Elioplus.com processes its users’ data as long as they have an Elioplus account (either free account or a premium account), or until they express their wish for their personal data to be removed from our user base.
Elioplus.com processes its email lists subscribers’ data from the moment they subscribe for one of our emailing lists until they express their wish for their personal data to be removed from the lists.
Elioplus.com emailing lists include:
Upon resigning from elioplus.com subscription or an email list subscription, the user has a right to request immediate removal of their data from the application and emailing lists (in accordance with the ‘right to be forgotten’.) The users or email list subscribers also have the right to view, update and make any corrections to their data in their Elioplus account and on the email subscribers lists.
As Elioplus user, you may change your first name, last name, company name, email address, and password at any time after logging in to their Elioplus account. To do that, you should log into your account, choose ‘Edit Profile’ from a drop-down menu in the top right corner. To change the username, elioplus.com users should contact support team at info@elioplus.com.
Elioplus.com users can also request deletion of their data by contacting support team at info@elioplus.com
How elioplus.com email list subscribers can change or remove their personal data from elioplus.com:
As elioplus.com email list subscriber, you can change your personal data on the subscribers list by clicking the “update subscription preferences” link in any message we have sent you using MailChimp or YMLP.
You can also unsubscribe from any list by clicking a link at the bottom of any message. Such a request to unsubscribe from a list will be applied to this specific list only. If as a subscriber you wish to be removed from all lists at once, please reply to any message and write that you wish to be removed from all elioplus.com’s emailing lists.
As Elioplus user or email list subscriber, you have the right to make changes in your personal data processed by elioplus.com. Privacy Policy specifies how you can request the changes or where you can edit your data yourself.
Elioplus.com will keep every user’s personal data no longer than it’s necessary for the purposes for which the personal data are processed. At the same time, each data owner can request an exact time limit of their data processing.
As data processor, elioplus.com processes its users’ personal data in a way that ensures appropriate security of the personal data.
As the User, you always have the access to your personal data in order to exercise your right to change it. The detailed description on how to change your data or ask for its removal can be found in the Privacy Policy.
Elioplus.com will not access or modify any piece of data or content, unless it is necessary to provide the Service to its users, prevent or resolve technical problems, or at the User’s request with regard to support matters. Elioplus.com will not disclose any part of the User’s data or content except as described in the Privacy Policy and the present Terms.
The Elioplus User’s Account (henceforth referred to as “Account”) in the Service may be set up by elioplus.com on User’s request or by the User himself/herself through the “Registration Page” at https://elioplus.com/free-sign-up. The access to the Account is provided on the basis of your Username and Password.
The User or elioplus.com may cancel the Account at any time and for any reason by giving note via email to the other party. If you decide to cancel your account, email us at info@elioplus.com . Once cancelled, we may permanently delete your Account and all the data associated with it.
Premium Users will be required to select a payment plan and provide Elioplus with accurate information regarding his or her credit card or other payment instrument. The User pledges to promptly update their account information with regard to any changes in their payment information. By entering and editing your billing data, you take full responsibility for its validity and you declare its veracity. Elioplus.com will not to be held responsible for the validity and veracity of the data entered by the User.
As Elioplus’ Premium User, you agree to pay Elioplus the amount that is specified in the applicable payment plan, and you authorize Elioplus to bill your payment instrument in advance on a periodic basis in accordance with such terms. If you dispute any charges you must let Elioplus know within sixty (60) days after the date that Elioplus invoices you.
The Premium Subscription is valid for an unspecified period of time. Either of the sides can terminate the agreement without giving a reason. Complaints for wrongdoing can be filed via e-mail address: info@elioplus.com. The filed complaints will be considered within 15 business days.
All amounts paid are non-refundable and we reserve the right to change our prices in the future. If we do change prices, we will provide notice of the change on the Site or in email to you, at our option, at least 30 days before the change is to take effect regarding your use of Elioplus. Your continued use of Elioplus after the price change becomes effective states for your agreement to pay the changed amount.
The only exception is when elioplus.com cancels your Account without cause. In such a case, elioplus.com will refund a prorated portion of your monthly pre-payment. Elioplus.com will not refund if there is a cause for the Account cancellation, such as a violation of these Terms or our Privacy Policy.
As elioplus.com we reserve the proprietary rights including patents, trademarks, service marks, and copyrights. As the User, you pledge to respect our proprietary rights in Elioplus, the Website, and the Blog. You may only use our brand assets with our consent. We may view the Content you enter to Elioplus in case we need to solve a technical or functional issue or in case we suspect that you may violate the Terms of Use.
As the User, you represent and warrant that you either own or have permission to use all of the Content you include on Elioplus.com. Elioplus.com does not take responsibility for any of the text, numerical data, graphic materials, links and other kinds of content stored by the Users within their Accounts or sent to their Prospects and Partners. You retain ownership of the materials you upload to Woodpecker. We may use or disclose your materials only as we describe in these Terms and our Privacy Policy.
At Elioplus Inc. (henceforth referred to as “Elioplus”,”we,” “us,” “our”), we take great care about how our users’ personal information is used and shared, and we take your privacy seriously. This Privacy Policy describes how Elioplus collects and uses the personal information you provide on our Website elioplus.com (“Website”) and Blog blog.elioplus.com (“Blog”).
This Privacy Policy is an integral part of our Terms of Service. Before you use Elioplus, please read this Privacy Policy carefully. By using or accessing our Website and/or Blog, you are accepting the practices described in our Privacy Policy and you agree that we will collect, use, and share your information in the following ways.
Elioplus may collect two types of information: personal (name, email address, company information) or non-personal visitor information (such as: the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before or after you came to our website, information you search for on our website and interactions with the website).
You may visit our Website anonymously. You may be asked to enter your email address on the Website in order to download a material, or to ask a question about the Service using a live chat installed on the Website.
You may visit our Blog anonymously. You may be asked to enter your email address on the Blog in order to download material and subscribe to a blog newsletter sent weekly, or an email course list.
When starting on our website, you will be asked to enter your username and email address.
When subscribing for Premium Elioplus account, you will be asked to enter your, email address and appropriate payment information.
When using our website both during the free period as well as during the premium subscription, we will process any information you choose to provide us with, while keeping respect to your email recipients and partners (“Prospect” or “Prospects”). The Prospects’ information we process typically include names and email addresses of your partners, but will consist of any information you choose to upload to the Service.
We collect your information to personalize your experience with the Website, Blog and promotional materials we distribute via social media platforms and GoogleAdwords.
Your information helps us more efficiently respond to your needs as a Service user and customer, as well as Blog reader. Providing your information is crucial to set up an account, process payment transactions and it’s necessary for us to provide you with the service. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering the requested Service and improving the Service. In the event of breaking the Terms of Service (such as sending SPAM or other prohibited content defined in the Terms of Service) we can reach the wrongdoer more efficiently.
The information helps us constantly improve the Website, the Blog and the service for present and future visitors and customers. We constantly strive to improve our website offerings based on the information and feedback we receive from our users. We are also able to improve our customer service, as your feedback and collected information about your activity in the Website helps us respond to your requests faster and support your needs on the way to succeeding with the service.
We enjoy staying in touch with you by sending periodic email updates (usually once a month). The email address you provide for order processing, will be used to send you onboarding information and product updates. If at any time you would like to unsubscribe from receiving future emails with product updates, we include “unsubscribe from this list” link at the bottom of every message.
We can access two types of information: personal (name, email address, company information) and general numerical information from your Account (total storage used, number of partners etc.).
We may access your personal information for accounting/billing purposes (such as invoicing), updating (letting you know about recent changes to our Service), in case of breaking our Terms (or suspicion of it), such as prohibited content, or using inappropriate language (curse words, insulting, etc.).
We may access your general numerical information from your Account for statistical purposes as well as for more efficient customer support (total used storage, number of partners, remaining connections etc.). We will only use this numerical information in order to: track the general progress of efficiency of our Website, diagnose potential problems with your account and help you solve them as quickly as possible.
Our Customer Success team (support) may access your Elioplus account upon your request in order to answer specific questions related to the Service or solving some problems you’ve reported or which have been reported to us automatically by our system.
Every user has the right to view, update and make any corrections to the content of his/her data on our system in his/her Account or by contacting info@elioplus.com. Sharing of personal information is voluntary, however, sharing is crucial to using the Website. Sharing of non-personal visitor information is crucial to using Website and Blog.
As Elioplus user, you may change your first name, last name, company name, email address, password and company information at any time after logging in to their Elioplus account. To do that, you should log into your User Account at https://elioplus.com/login and choose ‘Edit Profile’ from a drop-down menu in the top right corner. To change the username, Elioplus users should contact support team at info@elioplus.com.
Elioplus users can also request deletion of their data by contacting support team at info@elioplus.com.
As Elioplus email list subscriber you will get email messages sent by MailChimp or YMLP. You can change your personal data on the subscribers list by clicking the “update subscription preferences” link in any message we have sent you using MailChimp.
You can also unsubscribe from any list by clicking the “unsubscribe from this list” link at the bottom of any message. Such a request to get unsubscribed from a list will be applied to this specific list only. If as a subscriber you wish to be removed from all the lists at once, please reply to any of the messages and write that you wish to be removed from all Elioplus’ emailing lists.
Yes, we do. Whenever you interact with our Website and Blog, we automatically receive and record information on our server logs from your browser including your IP address, “Cookie” information, and the page you requested.
“Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when our Website and Blog pages are visited by you. If you click on a link to a third party website directly from our Website, such third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties.
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties are obliged to keep this information confidential (such as payment processing or accounting services). You will found the list of those companies along with the details of what data they process and for what purposes in the section below.
We may also release your information when we believe the release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety, as well as in the event of breaking the Terms of Service (such as sending spam and prohibited content).
However, non-personal visitor information (such as: the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before or after you came to our website, information you search for on our website, and interactions with the Website) may be used by us for marketing, advertising, statistic purposes and to track the general progress of efficiency of our Website.
Depending on your engagement with our Website and Blog we may process your information using third party processors listed below.
If you are a Website visitor or a Blog visitor, and you don’t provide your email address or other personal data to subscribe to a list or sign up for a free trial of the Service, we may only collect statistical non-personal data using Cookies.
If you voluntarily enter your email address at the Website or the Blog in order to subscribe for an ebook, a course, a newsletter or another material, or to leave us a message, we may process your data using tools and software of the following data processors:
If you sign up for a free account of the Website, we may process your data using tools and software of the following data processors:
If you sign up for a premium subscription of the Service, we may process your data using tools and software of the following data processors:
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Website and Blog are both dedicated to people who are at least 18 years old or older.
We may occasionally update this Privacy Policy to reflect changes in our practices. If we decide to change our Privacy Policy, we will post these changes on this page.
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