Imagineer Customer Experience is a management consulting and professional services firm focus on customer experience and customer relationship management. Imagineer is an American firm headquartered in Miami, Florida with offices in the U.S., Mexico and Costa Rica. The firm provides customer experience approach to create strategies, processes, digital experiences, and digital transformation. Consulting services
Imagineer provides customer experience consulting services. The firm's view is that it is not possible to improve a customer's experience without understanding the business processes that affect that experience, so consultants apply customer experience design and customer experience architecture design. based on diagnosis, processes, automation, methodologies and a map of experiences.A typical Imagineer contract can last from three to twenty-four months and involves three to six Imagineer consultants. An engagement is typically managed by a generalist who covers the ...