Overview:
Nixxis is a professional software publisher specialized in call/contact center and customer interaction solutions.
Thousands of users worldwide rely on Nixxis for his team that brings over 100 years of experience in customer interaction solutions.
The advanced Nixxis Contact Suite, a visionary and flexible solution has been designed anticipating all future needs of contact centers in terms of customer interactions (phone, email, chat, sms, social networks). 80% of our customers report up to 20% increase in productivity and profitability.
Partner Program Description:
Cloud based Contact Center technology search for business and cooperation partners.
Nixxis is a publisher of contact center software since 2008. We have made the step to the cloud in 2013. Now we are able to offer our advanced services all over the planet through an extensive network of integrators and service partners.
On top of our exclusive technology we also need partners able to train and consult with our customers, provide them services, make sure the system integrates with any backend system they might have (CRM, ERP, WFM, etc...) and is services properly.
We are looking for both integration and distribution partners worldwide as well as other technology providers willing to cooperate with us in order to build link to their own platforms (Microsoft Lync, Dynamics, Salesforce.com, etc...)
INNOVATIVE ASPECTS AND MAIN ADVANTADGES
Much cheaper than CAPEX investments
Faster to Deploy
Secure and controlled environment
Flexible on the pricing model.
MARKET APPLICATION
Any company or administration that has a lot of interactions with its customers
Call and contact center verticals
Fundraising and credit collection
Telemarketing and Telesales
Helpdesk and customer care.
TYPE OF PARTNER SOUGHT
Distribution partners knowing the market.
Cooperation partners with complementary products/services.