Overview:
DVSAnalytics (DVS) workforce optimization solutions (WFO) are designed to improve the customer experience and maximize employee engagement and productivity by offering analytics-enabled insights into customer interactions and contact center operations. Encore® WFO solutions include interaction recording, analytics, quality and performance management, workforce management, reporting, and a powerful set of employee engagement capabilities. Learn more at www.DVSAnalytics.com.
Partner Program Description:
DVSAnalytics allows our Channel Partners to leverage our advanced Workforce Optimization (WFO) functionalities to help customers get the most out of their communications platforms. Our suite of tools helps maximize productivity and engagement, reduce workloads, improve KPIs, and gain pertinent insights that enhance overall operational efficiency.
With the DVS Channel Program are Partners receive:
Greater Market Reach: Reach a broader target market and provide them with future-safe solutions.
Enhanced WFO Capabilities: Our platform seamlessly integrates with yours and extends your solution's capabilities.
Quicker Implementation: Our team ensures swift and seamless implementation of Encore.
Exceptional Support: Our excellent customer satisfaction rating and thriving reputation are a testament to our excellent service quality.
Unlock Your Platform's Full Potential: We enhance your platform's functionality to meet a wide range of business needs.
Future Safe Solutions: Customers will be deterred from parting with the solution through our exceptional service support and making Encore an integral part of business processes.
Do More For Less: Do More For Less