Document360 is a Knowledge Base Platform, engineered for growing companies. Using Document360 you can instantly create beautiful online Self-Service Knowledge Base, Private Team Knowledge Base, Standard Operating Procedures (SOPs), Product Help Documentation, Technical Documentation, Online User Guides, FAQs. Document360 is rated #1 by Capterra, G2, Software Suggest, Finances Online, Sourceforge.
Document360 works hand in hand with your existing help desk, analytics, commenting, and chat products both ways.Integration: Helps to bring external systems like chat, commenting, and analytics into your knowledge base. Extensions: Helps to utilize your knowledge base in the external systems like help desk and chat.
Document360 also helps with seamless migration of your content so that you can focus on your next big moves.
5 core pillars of Document360
A well structured product to create a world class knowledge base for your customers and employees. Content producers get the power whereas the Content consumers get the simplicity.
Knowledge Base Site for Customers and Employees.
Knowledge Base Assistant for SaaS Products and Websites.
Knowledge Base Portal for Editors, Writers and Reviewers.
Seamless Integrations & Extensions - Connect your knowledge base with your third party helpdesks, chatbots, translation services, analytics tools and team collaboration tools.
Platform API - Connect to Document360 via a Rest API to directly read and write your Knowledge base.
Here is a quick explainer video about Document360 https://youtu.be/q0hRyx2HZYo