Overview:
Move your Contact Center to the Cloud with secure and assisted implementation. Talk to our experts now and get a personalized deployment plan.
With VCC Live, helpdesk and customer support teams can easily manage customer requests and handle tickets with efficiency. Your team can make and receive phone Calls, SMS, Emails and chat messages. Keep your abandoned call rate under 3% and increase your team’s talk-time to up to 49 min/hour. Predictive dialer calls a list of numbers automatically and predicts when human agents will be available for the next call. Meet our end-to-end solution that merges self-service with customer segmentation, contact center features, live payment offers, and full CRM integration to enhance PTP commitments recovery.
Partner Program Description:
Become a VCC Live Partner and create new opportunities!
VCC Live is looking for forward-thinking business partners to promote and sell VCC Live’s services. Be our Partner and enjoy exclusive benefits, insights, and opportunities to reach new customers! Let’s grow together!
Enjoy the benefits of joining our Partner Program
Utilize an all-in-one Contact Center Solution
Create additional revenue by finding new customers
Differentiate your business by offering high-level cloud technology services
Leverage our extensive and comprehensive sales tools and support
Receive knowledge, best practices and tips from an expert contact center provider with more than 15 years market experience
Enjoy an attractive commission-based structure
Find the Partner Program that’s right for you!
VCC Live offers two kind of partnerships allowing you to reach your full potential
Acquisition Partner
Increase your revenue and help your customers grow their business by introducing them to VCC Live’s products and services.
Reseller Partner
Want to include highly professional contact center solutions as part of your offer? Become our Reseller Partner and help us sell our products and services.
Why we want you as our next Partner
We know you have extensive knowledge of your market
We know you have a reputation for high quality
We know you are open to new market opportunities
You know that cloud technology is the future of contact center day-to-day operations
Why choose VCC Live?
100% Cloud Technology
All you need is an internet connection, computers, and headsets
10 years in the market
We have the experience you need to support your operations
Transparent Pricing
There are no hidden fees, pay as you go with monthly or annual contracts
Highly Scalable
We provide you with a new agent set in a few seconds
Data Security
GDPR compliant, ISO and PCI DSS certifications
We Support You
Dedicated Key Account Manager and 24/7 support team