Overview:
Hiver is a customer service platform designed to enhance the capabilities of Gmail for customer support teams. It enables businesses to manage and collaborate on shared email accounts directly from their Gmail interface, without the need for complicated setups or learning new software.
Key Offerings of Hiver:
Shared Inbox:
Email Assignment:
Collision Detection:
Email Tags:
Notes and Comments:
Helpdesk:
Automation and SLA Management:
Analytics and Reporting:
Integrations:
Mobile Accessibility:
Benefits of Using Hiver:
Ease of Use:
Enhanced Collaboration:
Improved Customer Satisfaction:
Scalability:
Hiver is a powerful tool for businesses looking to enhance their customer support operations within the familiar environment of Gmail. Its features focus on improving team collaboration, efficiency, and customer satisfaction.
Partner Program Description:
We invest in our relationship with you. 100% commissions for one year*. Renewals to the life of the customer - 35% recurring comissions.
Access to co-marketing funds of upto $100k.
Our partner program requires minimal investment. Partner teams can become fully proficient in sales and product knowledge within a mere two-hour long enablement session.
Dedicated team available 24/7 to support customer onboarding & any sales opportunities.
Robust partner portal (Partnerstack) to access all key information.