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Freshworks is a global provider of cloud-based software that helps organizations simplify IT service management, enhance customer support, and drive operational efficiency. Founded in 2010 in Chennai, India (originally as Freshdesk), the company is now headquartered in San Mateo, California, and serves over 65,000 customers worldwide. Since going public in 2021, Freshworks has continued to expand its product portfolio and global presence, with a focus on delivering intuitive, affordable, and scalable solutions.The Freshworks suite centers on providing enterprise-grade capabilities with consumer-level ease of use. Its flagship products include Freshdesk, an omnichannel customer support solution that enables businesses to manage customer interactions across email, chat, phone, and social channels, and Freshservice, an IT service and operations management platform that simplifies workflows, boosts productivity, and supports modern IT organizations.In addition, Freshworks offers D ...