Overview:
Vivantio was founded on the idea that great service starts at the core of any organization. Our goal is to empower companies to achieve unparalleled service excellence through our unified platform that’s flexible and scalable.
Our ideal customer is in the mid-size range that has already used a service management solution before and is looking to get more from a solution. One where the same platform can be used in various departments to help the entire organization, not just IT. We have a mix of license types that can help reduce the overall cost to the customer.
Our team is based in the UK and the US. We continue to grow and are looking to add partners around the globe.
Partner Program Description:
Ideal Partner Persona:
Training, co-marketing, co-branding, reoccurring revenue, ability to sell services like implementation, support - customer and technical- from Vivantio.
Require a sales team to make end user calls. Company fit is more important than the size of the organization.
Partners should have relationships with the following personas: VP/Director/Manager level in the following areas: Customer Service, Customer Support, Customer Operations, Customer Experience, Customer Care, Operations.
Where to find them: Partners involved in the following: ITSM, ITAM, ESM, ITIL, CSM. Partners who deliver CRM, Asset Management, and Asset Detection (Lansweeper) solutions could also be potential partner targets.
Vivantio improves the effectiveness and profitability of B2B customer support, service and delivery teams by providing full CRM and Enterprise Service Management functionality in one