Overview:
FocalScope was established back 2005.
We have designed and built a software ticket system for customer service, support, helpdesk and call center.
The solution can be delivered as cloud or on premise solution. The system is based on a Microsoft SQL database.
The key features in the product is:
- Email ticketing
- Live Chat
- Call Center / Telephony / PBX / VOIP
- Knowledge base
- Social engagement
We have clients like DHL and American Express using FocalScope.
Partner Program Description:
We are interested to connect and partner up with motivated IT providers / partners on a worldwide basis.
We offer:
- Great partnership, strong support and training for partners
- Great business model with recurring revenue
- Great margins for partners
- Very reliable and scalable FocalScope product with minimum support.
- We are flexible and easy to work with.
- Easy to translate to any local language required.