FocalScope

Company Type:

Vendors

Country: Singapore

Overview:

FocalScope was established back 2005.



We have designed and built a software ticket system for customer service, support, helpdesk and call center.



The solution can be delivered as cloud or on premise solution. The system is based on a Microsoft SQL database.



The key features in the product is:



- Email ticketing



- Live Chat



- Call Center / Telephony / PBX / VOIP



- Knowledge base



- Social engagement



We have clients like DHL and American Express using FocalScope.

Partner Program Description:

We are interested to connect and partner up with motivated IT providers / partners on a worldwide basis.



We offer:



- Great partnership, strong support and training for partners



- Great business model with recurring revenue



- Great margins for partners



- Very reliable and scalable FocalScope product with minimum support.



- We are flexible and easy to work with.



- Easy to translate to any local language required.

Industries:

Software

Market Specialization:

Small & mid-sized businesses (B2B)
Enterprise (B2B)

Contact Details:

10 Ubi Crescent, Ubi Tech Park, 408564

+ 65 -

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