Overview:
Comprehensive Conversational AI platform which helps
with customer support, as well as lead gen and
conversational sales/marketing and commerce. We have
three main components:
A) i) NLP engine which helps in building an intelligent bot
ii) Live agent chat
iii)Analytics to keep track of the solution.
b) we are enterprise focussed:
i) Cater to companies who get at least 1.2 million visitors
annually( nearly 20% translates to average number of
chats) on their websites.
ii) B2C companies, higher the volume, better the ROI
metric post using Haptik that we can showcase.
iii) Major use cases: Customer support automation(
increased ROI), Conversational commerce( Haptik helps
with Pre-purchase support translating to direct revenue
increase), Lead generation.
Partner Program Description:
Reseller( primarily ),referral, SI program
looking for partners with enterprise clients
APAC market - singapore, malaysia, australia, thailand, new zealand, phillipines