Overview:
Being an MSSP since 2010 has taught us that automation of the MSSPs processes is critical to the success of an MSSP.
So over the years we've created our CloudOps solution that automates for us the following areas:
- Customer registration and provisioning
- Automation of ticket opening based on events that occur
- Billing and charging.
The automation of the ticket process opens a ticket based on the event, uses AI to decide what solutions are needed, checks our internal Database to see if there are pre-defined actions for the problem and then automates the process of trying to solve the issue.
Partner Program Description:
We are looking for MSSPs who understand the need of automation and want to use the product.
These MSSPs should be using one or more of the following products:
- SentinelOne
- PerceptionPoint
- N-Abla Cove Backup
- Keepit
- Rapid7
- Wizer-Training
In the future we plan on adding many more products the solution supports.
We are looking for MSSPs to be our release candidates of the solution before going full GA to the whole market.