Best Feedback Management software & SaaS vendors offering a partner program for Systems Integrators

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Diligent

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Featured company

United Kingdom

We Empower Leaders to Drive Greater Impact At Diligent, we believe in a world where transformational leaders can build more successful, equitable and sustainable organizations.One million users and more than 700,000 board members and leaders rely on Diligent software to connect insights across governance, risk, compliance, audit and ESG to drive greater impact and lead with purpose.

United States

LiveSwitch owns and operates one of the most powerful global real-time communications platforms that powers live interactive video experiences. It powers some of the most exciting customized live interactive video experiences in the market, with customers including Adobe, NASA, NBA, NFL (used in the SuperBowl), Deutsche Telekom and WWE. LiveSwitch has transformed the company from developing tailored solutions through professional services to delivering several innovative and disruptive out-of-the-box products for businesses of all sizes across multiple industries. Our core products include: - LiveSwitch Contact: A text message-to-video call web product that supports on-demand recordings, used to provide video estimates, remote field services, telehealth visits, compliance documentation and more. LiveSwitch Contact lets businesses expand their reach, save money, and increase revenue through on-demand video and recording. - LiveSwitch Concierge: A product that lets busine ...

AOT Technologies has combined leading open-source forms, workflow, analytics, and security products with bespoke client and integration APIs to deliver a seamless, compelling alternative to COTS enterprise software solutions. formsflow.ai is built to tackle complexities and scale, unlike typical LCAD-NCAD platforms where functionalities are limited. Our formsflow.ai platform combines form.io’s low-code form designer, Camunda’s workflow tools, Keycloak’s security functions, and Redash’s data analytics features.

Belgium

We have the right workplace solution for your offices!Building owners, landlords and companies all have one thing in common: they struggle with data gathering, space optimisation and monitoring usage in a structural way across an organisation. We have workplace solutions at every one of these stages. Our marketplace allows instant office space bookings, while our workplace software optimises your existing spaces. Through the powerful combination of both, you can automatically monetize your unused space.

United States

1 - Decision Engines(DE) is in the intelligent business automation space helping enterprises automate business use cases in procurement, finance, and IT using continuously learning AI/ML-driven bots.2 - The solution works alongside existing RPA and ERP systems, providing rich document digitization, automation, data-driven decisions, and integrations.3 - Our solution is tailored for global enterprises to automate invoices, purchase orders, BOL (Billing of Lading), Contracts digitization, Contract risk Management and more. The solution also integrates out of the box with ERP systems such as SAP, Oracle, Ariba, Netsuite, Intacct, etc.. and supports over 18 languages/localesInvoiceIQ: End-to-End Intelligent APAccount Payable automation Video Link - https://vimeo.com/685586879/819a92a69dContractIQ : Contract Lifecycle & Risk ManagementContractIQ Video Link : https://vimeo.com/686330219/554208afef

OUR MISSION: Deploy conversational AI applications to global enterprises for seamless communicationWe seek to drive change by disrupting convention and status quo. Our cutting-edge technological solutions, powered by advanced NLP and effective intent analysis, map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX).Our scalable conversational AI automation solution transforms customer and employee communications and thus boosts customer satisfaction. Available both in on-premise and cloud environments, Enterprise bot AI enables businesses to have omnichannel natural language conversations – email, webchat, voice, and mobile apps – with their users and in any language.

Sri Lanka

We are grateful for giving us the opportunity to submit a proposal for designing a website to this well reputed Sport Club in Sri Lanka.Zincat is one of the leading and a well-established application development platform providers (MADP) in Sri Lanka. We deliver end to end integrated and cloud-based platforms which are well designed, built, tested by the talented and well experienced IT experts of Zincat Technology. We assure the quality and the reliability of the products which we offer and deploy with our valuable customers. Zincat is in the quest of building sophisticated technology with a team of technology consultants specialized in comprehensive array of IT development.We are fully capable of providing following solutions to your organization.Enterprise Resource Planning Solution (ERP) Point of Sales System (POS) Game Development Virtual Exhibition Platform IT Infrastructure Planning and Installation Server Hosting Services and Maintenance ...

At Awaken Intelligence we’re pioneers of innovative and flexible software to help you see the complete picture for your contact centre.With our leadership team’s contact centre experience spanning decades, we know the challenges you face, and we understand that every business has different pressure points at different times.We’ve taken our direct experience in contact centre leadership working with rigid and expensive software that didn’t perform as needed and developed technology that can be deployed as individual modules or as a complete platform. Our software is cost-effective and will seamlessly integrate with your legacy systems without any disruptions to your agent or customer experience.With Awaken, you’ll get a platform that is flexible, that adapts with you as your call centre evolves and unleashes the power to: Listen with voice analytics, speech analytics, language transcription and translation Understand the complete picture with actionable insights ...

Froogal is a premier Customer Loyalty and Engagement platform that helps brands stay connected with their Customers Happy & Loyal - For Life!? Froogal has been a pioneer in delivering Customer Loyalty, Experience Management & Marketing Automation solutions with a unique mix of Strategic Consulting, Creative and Operations support services driving you with actionable intelligence that can help drive incremental revenue and optimum profitability. Our Solutions:? Froogal Ascend Froogal helps you build an emotional data-driven relationship with your customer to Understand, Retain and Engage your Customers that maximises your Revenues with greater Customer Lifetime Value.? Froogal Seamless Helping business adopt to omnichannel presence .i.e. Creating an ecosystem for online business to enhance their sales channels across web, mobile etc.? Cogent POS Cogent POS is a robust and advanced POS Software with a great Inventory Management, that will helpYou run the busi ...

Comm100 is the only customer service platform that offers an omnichannel customer experience hosted both on the cloud or on-premise. Our software makes agents’ lives easier by offering live chat, chatbots, routing rules, agent assist, and agent consoles. We offer personalized partnerships to earn additional revenue with our flexible partner program. With our best-in-class security and compliance, we guarantee you peace of mind while you market and sell our products. Our customer engagement solution includes in-depth training tools to set you up for success and easily re-sell our product. We are a partner-first company, so you won’t be competing with us. Access 24/7 support from our team. Add value to your existing offering, reduce churn, and earn revenue with Comm100. It’s no wonder companies across a wide range of verticals and territories partner with Comm100.

DelivApp is a platform for those who want to become an Uber Eats, DoorDash, or Glovo in their city or niche. Enjoy all the benefits of working with one vendor and one platform. We offer you a white-labeled multi-merchant ordering app, merchant portal, marketplace & logistics management dashboard, and a courier app - everything in a single interconnected system. Our solution is modular and highly configurable: you can choose to focus on on-demand food delivery, groceries, pharmacies or become a super app for all of these at once - we give you the tools to excel. Our advanced logistics allows you to manage your own couriers or rely on the merchants’ fleets, or seamlessly combine the two. With us, you can set up and launch your on-demand delivery marketplace in a matter of weeks.

Portugal

Helppier is a SaaS onboarding tool and is the easiest way to engage and help users online. Turn users into customers with interactive user guides, tooltips, pop-ups, warnings, and more. No coding. No headaches.

Patented A.I. that automates your lead workflow. vantage+ for Marketers – Understand which marketing channels perform best. vantage+ for Salespeople – Increase deal velocity and close more business. vantage+ for Channel Leaders – Know your best sales partners and give them more opportunities.

Living Actor is an easy to use top of the class chatbot solution. Available natively in 6 languages, you can easily and automatically adress your problems in terms of support, self-service, HR and many more. The product ranges from NLP, API webservices and comprehensive administration for content creation and management.

OneDirect provides tools to large enterprises for improving customer experience. We have three product lines: Service Cloud - Software to manage omni channel communications with customers (Email, Phone, SMS, Twitter, Facebook, Instagram, LinkedIn, Google maps) Feedback Cloud - Software to collect omni channel feedback from customers (Email, SMS, QR code, Mobile, Social, Website, Whatsapp, iMessage etc) Message Cloud - Software to communication to users via different messaging channels (Website, Mobile, SMS, Whatsapp, iMessage, Messenger, Twitter DM)

BeyondTrust is the worldwide leader in Privileged Access Management, offering the most seamless approach to preventing data breaches related to stolen credentials, misused privileges, and compromised remote access.Our extensible platform empowers organizations to easily scale privilege security as threats evolve across endpoint, server, cloud, DevOps, and network device environments. BeyondTrust unifies the industry’s broadest set of privileged access capabilities with centralized management, reporting, and analytics, enabling leaders to take decisive and informed actions to defeat attackers. Our holistic platform stands out for its flexible design that simplifies integrations, enhances user productivity, and maximizes IT and security investments.BeyondTrust gives organizations the visibility and control they need to reduce risk, achieve compliance objectives, and boost operational performance. We are trusted by 20,000 customers, including half of the Fortune 100, and a global ...

GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.

CX Index is a Voice of Customer Solution that is fully integrated to clients CRM's to enhance data knowledge and relevance. CX Index VoC solutions can be integrated with Loyalty programs and external CRM's, such as Genesys.

New Zealand

Businesspod Manages Repsly resellers in Australia, New Zealand and Africa. Repsly is software as a service for mobile field teams and managers who specialise in Sales and Merchandising activities in store, Brand growth and In store sales.Businesspod is a vested shareholder in Repsly and we take the red tape out of partner management. We offer dedicated remote customer implementation and post implementation support out of New Zealand (fro Australia and New Zealand).

United States

Founded in 2017, CandyBar is a browser-based loyalty program created to increase sales for merchants. Think of it as a regular loyalty card, but in digital form: customers receive stamps via text, so there’s nothing to carry or install. Physical punch cards have long been successful at enticing repeat customers and delighting them with rewards. CandyBar takes this a step further, allowing customers to text feedback to merchants as well.CandyBar is easy to use for both customers and merchants. Diners simply need to key in their mobile numbers, while cashiers can allocate stamps and rewards with a tap. CandyBar has a growing presence in multiple F&B establishments around the world.

United Kingdom

Deskero is a multi-channel cloud based help-desk and ticketing SaaS. It helps companies from all over the world managing their support processes by gathering requests from email, social networks, live chat, web forms, etc. in a single platform. It makes customer care easier with a wealth of powerful tools that can make the difference.

Articbot is an AI and machine learning driven virtual assistant software for customer support, sales lead generation and customer analysis, a SaaS based product, which helps a business to provide 24*7 customer engagement by automating the process. We understand that handing multiple customers at same time is very difficult task for every business, solution is either increase your support agent number or automate it. Articbot is a conversation driven virtual assistant which can be integrated to websites, working through an API integration which can handle unlimited of customers at same time and can analyze the conversation to build a details customer satisfaction report. Articbot can be a perfect replacement of a live chat agent software Here is the features what you get from Articbot• Automated customer support Articbot virtual assistant can engage and answer to unlimited customers/website visitors at same time without help of human agent, it can help you offer support to ...

LocoBuzz is a technology company enabling valuable Customer Experience globally. We converge AI, analytics, Big Data and automation to assist in your digital transformation Journey. Our Platform effectively addresses core challenges pertaining to customer experience management in the connected and Omni Channel digital world. In the recent times, we have partnered with 5 out of the top 10 Indian brands for meeting their Customer Experience and Digital Transformation needs. Our portfolio of clients include the likes of Godrej, Reliance Jio, HDFC Bank, Indian Hotels, Titan, Yes Bank, Havells, Bacardi, etc.

eZee Technosys is one of the few complete hospitality IT solutions providers in the world. Offering solutions that cover hotel management, booking management, online room distribution, restaurant management, guest feedback and hotel mobile apps; eZee develops on-premise along with cloud-based solutions as well as mobile applications for eZee solutions. Founded in 2005, eZee Technosys today serves more than 10000 clients in more than 160 countries across the globe.

We have developed Core Realtime - a SaaS based Customer Experience Management platform. Core Realtime enables companies to a keep a finger on the customer pulse 24x7. Core Realtime produces intelligent customer insights for companies by gathering external data (Voice of the Customer) via surveys and allowing this data to be correlated with internal company data in real-time. This unique approach leads to a richer set of analytics and insights on both the customer and on companies business in realtimeListening and capturing customer feedback; Net Promoter Score (NPS), Customer Satisfaction, Customer Effort and other customer experience metrics; is the first step in improving your overall customer experience. The second step is interpreting the captured data into insights. Using Core Realtime, companies will be able to capture feedback across various channels in real-time. Every piece of customer feedback gathered by Core Realtime is analysed and measured which allows a per ...

Canada

Abhisi lets you provide timely personalised support to your customers while being incredibly simple to use for you and your team. If you are using Gmail or other email clients give Abhisi a try and see how much time, effort and hassle it saves you. Abhisi lets you provide support from all sources - email, Twitter, Facebook and more - to make your team's life easy and your customers happy. Because happy customers grow your business.

Philippines

Kustom 360 is a cloud-based mobile and web solution to manage your field workforce and get reports from the field. Use the web app to create custom report forms and view field reports. Deploy the mobile app to your field workforce for them to submit their reports.

Elegant Surveys helps businesses to collect data about their experience and get detailed reports to help improve customer satisfaction.Used globally by restaurants, salons, boutiques, retailers, hospitals, pharmacies and other businesses for their customer feedback requirements, we help you generate valuable insights from surveys filled by your customers and to respond instantly to negative reviews.

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Sass Partner Programs by Vendors

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Sass Channel Partners

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Partnerships & Technologies

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