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Move your Contact Center to the Cloud with secure and assisted implementation. Talk to our experts now and get a personalized deployment plan. With VCC Live, helpdesk and customer support teams can easily manage customer requests and handle tickets with efficiency. Your team can make and receive phone Calls, SMS, Emails and chat messages. Keep your abandoned call rate under 3% and increase your team’s talk-time to up to 49 min/hour. Predictive dialer calls a list of numbers automatically and predicts when human agents will be available for the next call. Meet our end-to-end solution that merges self-service with customer segmentation, contact center features, live payment offers, and full CRM integration to enhance PTP commitments recovery.
We provide a Cloud based Contact Center CCAAS Solution across the globe. We are a 10 year old company with a footprint in Asia, Europe and US. We offer Auto Dialers, IVR drag and drop designer, ACD , CRM integrations with Salesforce, zendesk, Zoho ,hubspot etc
Chanty is a secure and easy-to-use team communication and collaboration platform. It offers a seamless blend of messaging, video calling, and task management, all within a secure, user-friendly interface. With its capability to integrate with any other software via API and webhooks, Chanty streamlines workflow and fosters team synergy. The platform, available in various formats and is tailored to suit businesses of all sizes, emphasizing efficient, effective communication and collaboration. • SaaS • PaaS • On-premise • White-label
Industry Cove Technologies is a cutting-edge SaaS technology company that is revolutionizing the way businesses operate. With a passion for innovation, we strive to provide our clients with the best SaaS solutions to their technological challenges. we understand the increasingly complex needs of businesses in today's dynamic marketplace. That's why we offer a comprehensive range of services.One of our key strengths is our commitment to staying at the forefront of emerging technologies. We constantly evaluate the latest trends and advancements in the industry, ensuring that our clients benefit from the most up-to-date tools and solutions. Whether it's harnessing the power of artificial intelligence, cybersecurity, implementing blockchain technology, or embracing the Internet of Things, we are well-equipped to guide our clients toward the future of digital transformation.
TeleCMI is an advanced cloud-based voice platform with dozens of features to enhance business organization and communication with seamless integration with all CRMs and essential business tools, enabling small, medium, and large-sized businesses to increase productivity and turn customer and employee satisfaction into powerful growth drivers. With a track record of being the preferred cloud telephony partner for 1500+ prestigious brands, we manage over a million voice interactions daily. Experience the future of efficient communication with TeleCMI.
Fulfill all your voice calling needs with our category-leading wholesale A-Z Voice Termination. Join businesses across the globe that have been building their Voice infrastructure with IDT Express. Over the last 10 years, we have served various companies, such as telecom companies, calling card providers, application builders, system integrators, PBX providers, CPAAS / UCAAS services, and more. With 550+ direct interconnects, 1000+ CLI Certified Routes, and millions of minutes terminated daily, we have you covered with one of the largest wholesale VoIP networks in the world.
Einfache, sichere Tools für den IT-Support – Fernzugriff, Überwachung und Verwaltung, Remote Support, Visuelle Interaktion und interaktives Ticketing.
Xorcom provides telecommunications HW & SW solutions since 2004. Our systems are installed in more than 100 countries, service a wide range of customers from small business to government organizations, emergency call centers, financial institutions, hotel chains, international retail chains and more.
MyOperator is one of the leading cloud telephony solution providers in the industry with 6000+ customers across the globe. We provide solutions such as IVR, Virtual Number, Toll-Free Number, Cloud EPABX automatic call distribution, call tracking, recording, reports, and Bulk SMS for businesses.Our customers include Snapdeal, Lenskart, Aam Aadmi Party, KV Developers, Afton fitness and Policy Mela, Samsung.
Eastside (www.eastsideworld.com) offers tools for automating user engagement workflows tools for enterprises of any size (from SMB to large). It is cloud based & called ecs369. While ecs369 portfolio includes offerings such as virtual PBX, Web Conferencing, and automated voice bots, etc., we also provide a complete voice integrated CRM solution through our partners thus bringing all the moving parts together for creating custom workflows for your organization.
We provide Customizable Video Conferencing Solutions to Various Verticals like Healthcare, Education etc.
Kavkom reinvents the internal and external communication of your company thanks to its multi-function platform interconnecting company telephony, telephone numbers in more than 50 countries, videoconferencing, CRM, call campaigns, voice message broadcasts, SMS sending. Collaborating with your customers and your teams becomes easier!Expert in the telecommunications sector since 2008, we work close to our customers and develop our products according to their needs.Our modular product adapts to any type of business, whatever its size, and gives you access to a tailor-made system equipped with all the functionalities you need.
Time Stream is a software company which builds orchestrator and edge software for SD WAN. Its platform integrates AIOps (Artificial Intelligence for IT operations) platforms which enhances the route performance and fully automates the turn-up of the edge. The Orchestrator also manages the edge configuration and administrates the tunnels among customer offices and public cloud VPCs.
Comprehensive Conversational AI platform which helpswith customer support, as well as lead gen andconversational sales/marketing and commerce. We havethree main components:A) i) NLP engine which helps in building an intelligent botii) Live agent chatiii)Analytics to keep track of the solution.b) we are enterprise focussed:i) Cater to companies who get at least 1.2 million visitorsannually( nearly 20% translates to average number ofchats) on their websites.ii) B2C companies, higher the volume, better the ROImetric post using Haptik that we can showcase.iii) Major use cases: Customer support automation(increased ROI), Conversational commerce( Haptik helpswith Pre-purchase support translating to direct revenueincrease), Lead generation.
Assertion offers a single pane of glass to manage application security of all your collab apps with a special focus on protecting communication perimeter like Session Border Controller (SBCs)In the field of Collaboration Application Security, Assertion is creating standards & security controls for each OEM product, bots that automate these controls, and a modular platform to deliver these bots. Assertion’s solution creates layers of Defense, so your critical systems and data remain out of reach of the hacker.Vision is to be the #1 in Collaboration security market and as a pioneer, establish this industry Provides cloudbased scanners for collab application security The scanner comes equipped with enhanced threat detection capability and covers around 15 breach, attack and data leak signatures Trusted by customers and partners from around the globe
Simplifying how people interact with each other and the world around them to drive meaningful insight, deeper relationships and better outcomes for all has helped LogMeIn grow to become one of the world’s top 10 SaaS companies with a leadership position in every one of our markets.With a platform that supports two million daily users, 200 million customer engagements and five billion voice minutes per year, we have not only capitalized on but helped invent the modern way of working – flexible, dispersed, mobile, efficient and productive.Our easy-to-use products are adopted by professionals and leveraged by small to medium-sized businesses the world over who are looking for increased insight into their customers' journeys, simpler internal and external collaboration, and a more empowered workforce.Our mission is to unlock the potential of the modern workforce. We set out each day to give the world the products, solutions and services that help people do their best work – wh ...
Peerlogic is a conversational intelligence platform that helps your front office convert more patients.
AMPED CRM http://amped.ai is emerging as one of the best alternatives for SMB’s who want a Classic Enterprise CRM experience, but without the complexity and draining costs. You know us because our technology touches you every day.In fact, some of the world’s leading technology companies like Apple, Microsoft, IBM, AOL and Intuit all use our software to make personal computer and smartphone products easier to use. Leading educational institutions like the SAT, ACT, LSAT, MCAT and GMAT use Vantage technology to score college entrance exams and top Medical Schools like Duke, Penn and Michigan rely on us to provide faculty and students with advanced cognitive computing research tools like iseek that help develop new knowledge with Big Data.Here are some of our innovations:Spell Check /Grammar Check functionality for Microsoft, Apple, Bloomberg and the Associated PressSiri’s Text-to-Speech capability on the iPhoneText Word Completion on just about every Smartphone ...
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Our open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features, flexibility and price competitiveness.
OSBiz, is an emerging IT consulting, solutions & services provider. OSBiz operates from Dubai, UAE & caters to clients both locally & internationally. Our mission is to promote openness, innovation & opportunity in the IT industry. OSBiz was found to provide affordable technology solutions for small and medium sized organizations.We firmly believe that technology should not be limited by ‘a cost’. Our goal is to generate added value for our customers. This is done through our advice, the use of our products and the maximum transfer of know-how to our customers.
JustCall is an anytime, anywhere, any device phone system for your sales and support teams. It takes seconds to get phone numbers in 58 countries and start making or receiving calls.
Over a decade of growth, development & prosperity, Commtel has been working to provide its clients with reliable high-quality technology products and solutions to fulfill their varying business needs. We work as a bridge in providing our customers the products and solutions from the most high-profile technological companies. With our diversified portfolio consisting of diversified products and services fromCyber SecurityManage Security ServicesCollaboration SolutionData Center SolutionsSpecialized Services
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FocalScope was established back 2005. We have designed and built a software ticket system for customer service, support, helpdesk and call center. The solution can be delivered as cloud or on premise solution. The system is based on a Microsoft SQL database. The key features in the product is: - Email ticketing - Live Chat - Call Center / Telephony / PBX / VOIP - Knowledge base - Social engagement We have clients like DHL and American Express using FocalScope.
Started in the year 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is well-known for being cost effective and the best solution provider that in turn make your business successful. With a dedicated approach towards developing world-class products, HoduSoft has emerged as a leading business VoIP solutions provider. With a wide array of products, HoduSoft also ensures best returns on technological investments.Having a decade-long experience in the VoIP industry, founders of HoduSoft have decided to come up with various innovative products for communication. Since we have hands-on experience working on numerous communication projects, we understand customer requirements and design the products that are efficient as well as user-friendly. When it comes to developing innovative products for communication, performance, stability and small details like UI/UX become mandatory aspects. Therefore at HoduSoft we design and develop products that deliver performance and stability to its users ...
Started in the year 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is well-known for being cost effective and the best solution provider that in turn make your business successful. With a dedicated approach towards developing world class products, HoduSoft has emerged as a leading business VoIP solutions provider. With a wide array of products, HoduSoft also ensures best returns on technological investments.Having a decade long experience in the VoIP industry, founders of HoduSoft have decided to come up with various innovative products for communication. Since we have hands-on experience working on numerous communication projects, we understand customer requirements and design the products that are efficient as well as user friendly. When it comes to developing innovative products for communication, performance , stability and small details like UI/UX become mandatory aspects. Therefore at HoduSoft we design and develop products that deliver performance and stability to its use ...
Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based customer contact system that lets you have a personalised interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.Designed on latest and robust technology, Ameyo call centre management software delivers solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation. With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo customer call center software enjoys a widespread range of customers on a global level with over 1500+ installations across more than twelve industry verticals including Banking, BPO, E-c ...
VIPole is a UK software developer firm. We deliver solutions that help firms and enterprises to ensure safety in their daily communications. We provide highest level AES-256 and RSA-3072 encryption in VIPole.VIPole Pro – Encrypted messenger for safe chatting, conferencing, file sharing and storage VIPole Team – Team collaboration and security compliance in a cloud VIPole Enterprise – collaboration platform with in-house data storage for total control
pascom are the developers of the award winning, next-generation pascom UC telephony solution.With pascom's on-premise and cloud based UC phone systems at the heart of your Business Communications, you will have a centralised, intelligent hub with which you can gain total control over your organisation's communications - no matter how diverse or dynamic your business communication channels.Our solutions offer excellent scalability and are highly customisable to exactly match even the most specific customer requirements which is why pascom software based IP PBX solutions are the perfect choice to support Small Medium Enterprises communicate smarter and more cost effectively.Visit our stand and discover how we upgrade business communications.
Secure Online Desktop provides Cloud Computing services from Cloud Desktop (virtualized applications, virtual desktops) to Cloud Server (elastic virtual servers, VPS) using the SaaS model (Software as a Service).
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