Best Help Desk software & SaaS vendors offering a partner program

Help desk software tools are essential for any customer centric company to better serve their customers’ queries and support them efficiently. Usually, help desk applications are part of a general suite called service desk, which also includes asset management and IT service management tools. Help desk SaaS partner programs are very beneficial for channel partners that offer complementary products like CRM or live chat for example that usually can all be integrated using API connectors.

Below is a list of the best help desk software vendors that offer a partner program and are looking for channel partners such as resellers to help them promote and sell their products at a local level.

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LocoBuzz is a technology company enabling valuable Customer Experience globally. We converge AI, analytics, Big Data and automation to assist in your digital transformation Journey. Our Platform effectively addresses core challenges pertaining to customer experience management in the connected and Omni Channel digital world. In the recent times, we have partnered with 5 out of the top 10 Indian brands for meeting their Customer Experience and Digital Transformation needs. Our portfolio of clients include the likes of Godrej, Reliance Jio, HDFC Bank, Indian Hotels, Titan, Yes Bank, Havells, Bacardi, etc.

Novo Solutions has been in business since 1999. We introduced our 2nd generation cloud software platform called ShareNet in 2014. ShareNet is a highly flexible web and mobile information management system. Current ShareNet Apps are: CRM Customer Support Work Order Management Maintenance Management Asset Management Inventory Management Basic Project Management Task ManagementOur partners (or customers) can easily tailor the system to their needs by using the built in designers and wizards to add custom fields, create custom record lists, create custom web and mobile forms, customize email templates, work flows, reports, dashboards, permission roles and more.We are looking for sales and marketing partners who are looking for a robust platform for small to mid-market (20 - 5000 employees) companies and organizations.

United States

We are producers or various open-source based software, operating system, private cloud software, company management software, etc.

Started in the year 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is well-known for being cost effective and the best solution provider that in turn make your business successful. With a dedicated approach towards developing world-class products, HoduSoft has emerged as a leading business VoIP solutions provider. With a wide array of products, HoduSoft also ensures best returns on technological investments.Having a decade-long experience in the VoIP industry, founders of HoduSoft have decided to come up with various innovative products for communication. Since we have hands-on experience working on numerous communication projects, we understand customer requirements and design the products that are efficient as well as user-friendly. When it comes to developing innovative products for communication, performance, stability and small details like UI/UX become mandatory aspects. Therefore at HoduSoft we design and develop products that deliver performance and stability to its users ...

Czech Republic

Our SaaS Vulnerability Scanner accumulates the power of software discovery that runs on your Internet facing hosts and vulnerability intelligence. We use passive fingerprinting techniques to detect software and its version, running on a particular port, as well as supported functionality. This approach allows us to reliably detect and report critical vulnerabilities, misconfigured services or dangerous applications facing the Internet within your infrastructure. Furthermore, your systems will not suffer service disruptions during vulnerability scans as our passive fingerprinting techniques do not require usage of dangerous exploits. During the scan we will not trigger memory corruption, excessive resources consumption or assertion failures and still will be able to detect if your service is vulnerable to such threats.

Abhisi Helpdesk seamlessly integrates with all modern channels used by your customers to communicate with you - including email, social media, Website widget, SMS and more. Quickly set auto responses and keep track of what your customers have to say from a variety of contact points. With Abhisi, you will be able to serve your customers better with a smaller investment. Get started now by signing up for free and see how Abhisi’s simple yet advanced user interface will monitor all incoming communica- tion from your customers - unleashing the full potential of your support team.

Kreato Inc. is an Enterprise Software Product Company, providing Artificial Intelligence in-built CRM software as SaaS. Kreato CRM is our flagship product, an AI in-built CRM software for Sales Teams.

Pure Weblopment Ltd. is a complete IT solutions for the hospitality industry, we are offering ultramodern cost-effective, cloud based latest technology with complete secured security solution with a solitary motive, that makes our client operations simplified and enriching for their business growth. We have a team of dedicated techno freak developers who have taken care of product development with new features and functions, along with that we have a trained hospitality management consultant for technical support and sales.When you are joining hand with us you are directly coming in to touch with a team who has expertise in hospitality industry

Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support.The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven by passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.Faveo has been integrated with multiple platforms and new features being added each month.Faveo can also be customized according to requirement and we do undertake such request.Our aspiration is to become world’s most favored open ...

United States

Kreato Inc. is an Enterprise Software Product Company, providing Artificial Intelligence in-built CRM software as SaaS. Kreato CRM is our flagship product, an AI in-built CRM software for Sales Teams.

Every company wishes to gauge the total number of assets and maintain a register for their purchase, maintenance, and sale. They deploy a whole team to track every single asset and bring it into the system for physical audit purposes. This is a very cumbersome process which involves meticulous effort. Any mistake while entering the primary data can lead to grave consequences. So, a cloud-based software to solve all these problems with 99.9% of uptime and 24-hour support would be instrumental in the growth. We at Asset Infinity, make sure that we deliver all of the above and guarantee client satisfaction. Asset Infinity is helping many companies across the globe to track, manage and monitor the assets spread in the company and has introduced streamlined processes. Some other useful features include: a) Preventive maintenance, schedules & reminders; which enables our clients to align complete maintenance program for their manufacturing unit. Timely maintenance of assets ...

Bizbee is subscription based SaaS platform for building the process automation solutions for SMB and Enterprises irrespective of industry they belong to. Process automation could be - customer enquiries, purchase orders, sales orders, expense approvals, HR related approvals, order tracking, delivery logistics and feedback management etc. Built in Process Apps: Bizbee has 150+ built-in processes applicable in any industry. After registration, a customer can pickup processes from built-in list, install, configure and start using them instantly in matter of min. Its a 10min effort for a customer to start and running after the registration. If the customer can't find relevant process in built-in list, he can create a new one from scratch.Unique platform to all stake holders: Unlike any other process automation tools in the market, Bizbee is a single platform for all the stake holders of a company. Be it - end users, own employees, vendors & suppliers, delivery teams etc ...

Knowledgeone Corporation is a software development company established in 1984. We design, develop, market, sell and support the RecFind 6 Product Suite. Our customer base includes most verticals (we have a horizontal market product) and our customers are all around the world but mainly in Australia, New Zealand, The UK, the USA and Canada. We develop products for Enterprise Content Management and Information Management. We provide in-house and Cloud based solutions.

Canada

Abhisi lets you provide timely personalised support to your customers while being incredibly simple to use for you and your team. If you are using Gmail or other email clients give Abhisi a try and see how much time, effort and hassle it saves you. Abhisi lets you provide support from all sources - email, Twitter, Facebook and more - to make your team's life easy and your customers happy. Because happy customers grow your business.

Virtuona d.o.o. is a private software company founded and managed by team of experienced professionals. Virtuona is founded 2006., under the law of Serbia, with headquarter in city of Niš, Srbija.Our mission is to develop and provide the most effective semantic solutions and technologies for solving business problems and to help businesses to achieve superior customer service levels while minimizing costs and increasing productivity that generates crucial competitive advantage in dynamic business environments.Advanced semantic service technologies, developed by Virtuona, empower large enterprises as well as SMEs to generate a new value by turning current market challenges into their competitive advantage.

Teleportel is specialist and undisputed global market-leader in the niche of Custom-built Video Communication Systems. These are intelligent video-communication systems enabling our customers to do business over distance, exactly as if they were in the same location with the customer. The systems deliver the ultimate customer experience in distant video-communication. We keep pushing the envelope to achieve the highest level of natural and authentic distant communication between two individuals in different locations. These individuals are typically a service provider or sales person on one hand and a customer on the other hand ; in a B2C relationship. And, we do this... at the lowest possible cost. This cannot be done with 'classic' video conferencing equipment. To achieve this lowest-cost, highest-quality communication Teleportel has created a total 'suite'. It took over a decade to accomplish this.

Founded in 2004, Luit Infotech is an India based software company with its registered office in Bangalore. The company is a leading provider of web based SaaS business software. Since its inception, Luit Infotech has served a diverse range of customers from enterprise, education, research and manufacturing sectors and built a substantial market presence with many prestigious installations. LuitBiz is the first complete business applications software that is completely responsive with no mobile apps to download and is extremely easy to use with extensive audio user guides in all screens.LuitBiz is a comprehensive Business Applications Suite with ERP, CRM, HRM, Employee Self Service (ESS), Document Management (DMS), Business Process Management (BPM) and Corporate Communication "LuitBuzz" modules used by growing businesses worldwide to manage their entire business processes. LuitBiz is offered in the SaaS (cloud) model where you can select the number of users you want to opt for, sel ...

Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based customer contact system that lets you have a personalised interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.Designed on latest and robust technology, Ameyo call centre management software delivers solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation. With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo customer call center software enjoys a widespread range of customers on a global level with over 1500+ installations across more than twelve industry verticals including Banking, BPO, E-c ...

United States

MofficeSoft is a global brand for the company Hanbiro Inc. Started in 1999, we have crafted software technologies at affordable rates to help nurture small-medium sized businesses to scale in size and revenue. Currently, we are a company of over 100 global employees that provides software to over 120,000 subscribers (supporting languages: English, Japanese, Chinese, Korean, Vietnamese, Spanish) while managing over 6,000 servers in Asia.After first establishing a venture based on mastering intricate server techniques, MofficeSoft created Moffice Mail & Collaboration to promote internal productivity and Moffice CRM to grow customer connections. Now, we’re working on preparing a comprehensive Big Data & BI (Business Intelligence) analytics platform so our software can be every company’s one-stop, perfect solution.

United States

ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic was founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From small businesses to large enterprises, companies like Telefonica, Allianz, Seat - part of WolsWagen Group- , Fujifilm,Kyocera or Arvato are automating their processes with ServiceTonic.

Bulgaria

Kanbanize is easy to use visual management software which boosts teams' productivity by applying lean principles to their work. With Kanbanize our customers design workflows, collaborate with others and track important metrics out of the box. Kanbanize is an innovative and growing company bringing visualization, automation and efficiency to the field of software product development. Our customers range from emerging organizations to Fortune 500 enterprises. Kanbanize’ arsenal of software features includes flexible automation engine, powerful analytics module, as well as the ability to create a breakdown and hierarchy of tasks using links between cards. What makes Kanbanize unique is our dedication, extraordinary attention to detail and decades of experience that we bring to our approach. Our first priority is to help companies succeed by cultivating a consistent workflow and continual improvement.

United States

As Desktopgate we develop DeskGate Software and we distrubute it worldwide since 2005. DeskGate is an employee monitoring software. It contains 4 main modules in it.*Productivity *Staff Follow Up *Technical Solutions For IT Staff *SecurityProperty Summary Of DeskGate-It enables to monitor employee's computers lively and can record it. -Staff follow up -Historical Staff Activitiy -Reports how much time employee spends by using which websites and prorammes. And makes this both grapphicaly with percentiles and lists. -Records everything even has no internet connection. -All transactions that is done with the help of portable media is kept a record. -Incase of information leak, infringement of information security, DeskGate can determine from which machine the information leaks and by whom the information leaked. -It enables each employee to intervene any computer from anywhere that s/he is entitled to in the company . -With t ...

Vtiger is a CRM software company on a mission to help customer facing teams at small and medium sized businesses work more effectively to build lasting relationships with customers through easy-to-use and customize CRM software. Supported by an active community of users and developers, Vtiger CRM is available in more than 15 languages and receives input from businesses and partner networks in more than 100 countries around the world.We've worked with thousands of businesses since 2004 to build among the easiest to roll out CRM solutions with the lowest cost of ownership available today. This was made possible by our open source roots, allowing us to channel the needs and talents of thousands of unique businesses, designers and developers into the development of one of the best-known, most feature-rich, solutions in the industry.

United States

Cayzu is a cloud-based customer support help desk software that was built to make your customers support experience a happy one! Cayzu is the easiest way to manage all of your support requests from a single cloud based portal, no matter if they are coming in from the phone, email, Facebook, Twitter or even mobile. Cayzu also handles multiple products, brands and workflows. Forget complicated and expensive licensing and take control of your support. Pricing starts at 100% free forever for 3 agents.

workXmate believes the world would be a better place if managers had access to affordable world-class tools to manage their business processes. workXmate Business Apps helps businesses effortlessly manage their Business Processes. Unlike excel & point solutions, workXmate provides centralized data that can be accessed from any other process. The Business Apps give complete insight into any process on finger tips, no matter where you are. In addition, you get access to management processes and best practices typically followed by industry leaders. The Apps greatly reduce the effort required by the management team in doing administrative & repetitive tasks. Their revolutionary design enables them to be easily Configured “without programming”. workXmate is deployed on the Cloud – for a fraction of the cost of traditional systems.

Canada

Our Cloud Contact Center (CCC) is an advanced call center management system with more functionality than traditional hardware based contact centers at a fraction of the cost. Telax Cloud Contact Center leverages the “Cloud” model to deliver a customizable and easy to use call center solution that includes ACD, IVR, WFM, CTI, reports, recordings, remote agents, and much more. Trusted customer relationships are key to elevating contact centers to strategic assets. Whether routing calls to the last agent that generated a positive outcome or the most skilled agent overall, enabling customers to reach the best agent right away is paramount to building trusted relationships. With features such as Enhanced Call Flow, Workflow Scripting, and Contact Routing, you will be able to provide a consistent, positive customer experience every time

Basic Business Systems Ltd and Basic Online are a Managed IT Services & Software Development company established in 1979 and based in Nottingham, UK. We offer IT Support, DR and software development, both client installed applications and cloud browser-based business software.

United States

Social Intents is an app store for website tools to grow sales, Facebook, Twitter, and social media engagement, and email subscribers.

Computer Aided Management Services India Private Limited was incorporated in 1990, with over 6000 successful installations all over India.CAMS’ today being pioneer in the industry is providing Integrated Software Solutions & customizable ERP software solution for SMEs in all types of industries.At CAMS, we power our customers to improve performance and expand their business based on a fully integrated software solution. Our approach to software development has allowed us to become a market leader. We provide excellent support and implementation services to ensure smooth transition for our customers to a single, fully integrated solution. With CAMS our customers obtain a 360o view of their entire business, a view that provides new routes to profitability. We believe in improved performance through an integrated solution and are confident in our ability to serve our clients with timely, accurate & professional solutions & support. With our consistent performance, effective s ...

United States

Unbabel provides scalable translation. We combine a community of translators with artificial intelligence technology to make the community more productive and efficient. We provide a subscription to translation services that enables companies to save up to 70% of their translation costs.

We are expending our SaaS CRM global. As a stable European startup - we are growing in customers, functions, experience and all the numbers from several years. All the work we do is based on practical usage and our B2B customer's needs.

Manufacturer of customizable CRM software for sales, marketing, customer service and project management, targeted at small to mid-size companies. In the sector for 20+ years with several thousand installations in 20 countries around the world. Product may be deployed in house or in the cloud.

SIERRA ODC Private Limited, the developers of eFACiLiTY, was founded in 1998 with headquarters in India and offices in Singapore, Malaysia, USA and UAE. Since its inception, SIERRA has steadily established itself as one of the leaders in providing its services and solutions for top enterprises across the globe. SIERRA’s clientele that comprises 20+ fortune 500 customers and 10+ government organizations with 80% of its business comprising of software exports.SIERRA understood the intricacies of fully "networked", "converged", and "intelligent" building solutions and identified this business trend as a niche opportunity to transcend beyond hard and soft services. SIERRA completely focused its expertise on developing a really large system that provided 100% automation covering entire Facility Management operations; catering to the operational requirements of all smarter buildings and smarter infrastructure. This approach lead to the conceptualization of eFACiLiTY® - Enterprise Facili ...

Vision Helpdesk is web based customer support help desk software. It offers 3 products 1) Help Desk Software 2) Satellite Help Desk Software3) ITIL Service Desk Software

United States

GetResponse is a complete email marketing solution with a suite of innovative features including drag-and-drop email and landing page creator, advanced email analytics, email automation and smart list import. Its user-friendly interface, best-in-class 99.5% deliverability and 5-star Customer Service, make it one of the top solutions available in the market, all at an affordable price. The system is fully scalable and can handle everything from small lists for solo entrepreneurs to high-volume email campaigns delivered with superb reliability and 24/7 consulting services. In the past years GetResponse has grown to serve more than 300,000 Customers from 193 countries, managing and delivering 12 billion permission-based emails per year.

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