for MSPs

Categories:

Asset Lifecycle Management Business Process Management Change Management Digital Asset Management Enterprise Asset Management Facility Management Field Services Management Fleet Management Inventory Management ITSM Warehouse Management Workflow Management Remote Access Task Management Mobile Data Security

Partner Programs:

Distributor Reseller Value Added Reseller (VAR) System Integrator Managed Service Provider

OXARI is a professional ITSM class ServiceDesk system that is ITIL-compliant and enriched with a toolset needed by IT teams.IMPLEMENTATION BENEFITS:- OXARI is a universal platform that enables implementation of a professional ITSM class system in accordance with the ITIL standard. The system includes tools to facilitate IT teams’ work, and a dedicated set of features designed to manage advanced business processes.- The modular design of the system, combined with a modern user interface, allows you to model any Asset Management, CMDB, ServiceDesk, Workflow, and MDM work logic.- The system can be accessed using any web browser. It also allows you to design all the user interface components by yourself.MULTIPLE CONFIGURATIONSRule-based management is the main component of the system that ensures configuration flexibility. OXARI allows you to create any number of patterns consisting of specific rules and actions.

Categories:

ITSM

Partner Programs:

Managed Service Provider

Teclib’ is an open source software editor that offers a vast range of fully integrated open source technology packages, to better respond to business needs.Our open and collaborative ecosystem connects partners, customers and contributors (IT experts), to build secure, flexible and innovative solutions all together.Through our Partnership Programs, we have been able to extend our knowledge and expertise to a great variety of international industries and organizations, such as Government, IT and Telecommunication, and Private companies.

Categories:

Help Desk Asset Lifecycle Management Enterprise Asset Management ITSM Cloud Management Remote Access Web Monitoring Password Management Application Security Cybersecurity Endpoint Security Firewall Identity Management Vulnerability Management

Partner Programs:

Reseller Value Added Reseller (VAR) System Integrator Managed Service Provider

ManageEngine is a leading provider of IT management solutions, empowering businesses to efficiently manage their IT infrastructure, applications, and services. With a diverse portfolio of easy-to-use and comprehensive products, we enable organisations to optimise their operations, enhance productivity, and deliver exceptional user experiences.Our solutions cover a wide range of areas, including network management, server and application monitoring, service desk, endpoint management, cybersecurity, and more. We cater to businesses of all sizes, from small enterprises to large corporations, across various industries.Our goal is to help businesses of all sizes achieve operational excellence and stay ahead in an ever-changing technology landscape. Backed by a team of experienced professionals, ManageEngine is committed to delivering top-notch customer support and innovative solutions that meet the evolving needs of modern businesses.

Categories:

Chatbot Help Desk Live Chat ITSM Chat & Web Conference Collaboration Conferencing Contact Center Mobility Team Collaboration Unified Communications Unified Messaging Video Conferencing VOIP

Partner Programs:

Reseller Value Added Reseller (VAR) Distributor System Integrator Managed Service Provider

Einfache, sichere Tools für den IT-Support – Fernzugriff, Überwachung und Verwaltung, Remote Support, Visuelle Interaktion und interaktives Ticketing.

Categories:

Document Management ECM Sales Process Management Surveys & Forms Chatbot CRM Feedback Management Live Chat ITSM Robotic Process Automation Analytics Software Data Visualization HR Administration Recruiting API Tools

Partner Programs:

White Label Reseller Value Added Reseller (VAR) Distributor System Integrator Managed Service Provider

OUR MISSION: Deploy conversational AI applications to global enterprises for seamless communicationWe seek to drive change by disrupting convention and status quo. Our cutting-edge technological solutions, powered by advanced NLP and effective intent analysis, map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX).Our scalable conversational AI automation solution transforms customer and employee communications and thus boosts customer satisfaction. Available both in on-premise and cloud environments, Enterprise bot AI enables businesses to have omnichannel natural language conversations – email, webchat, voice, and mobile apps – with their users and in any language.

Categories:

Campaign Management Email Marketing Sales Process Management Chatbot CRM Help Desk Live Chat ITSM HR Administration Recruiting Chat & Web Conference

Partner Programs:

Reseller Value Added Reseller (VAR) Distributor API Program (Developers) System Integrator Managed Service Provider

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).