Best Feedback Management software & SaaS vendors offering a partner program for MSPs

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Diligent

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Featured company

United Kingdom

We Empower Leaders to Drive Greater Impact At Diligent, we believe in a world where transformational leaders can build more successful, equitable and sustainable organizations.One million users and more than 700,000 board members and leaders rely on Diligent software to connect insights across governance, risk, compliance, audit and ESG to drive greater impact and lead with purpose.

Belgium

We have the right workplace solution for your offices!Building owners, landlords and companies all have one thing in common: they struggle with data gathering, space optimisation and monitoring usage in a structural way across an organisation. We have workplace solutions at every one of these stages. Our marketplace allows instant office space bookings, while our workplace software optimises your existing spaces. Through the powerful combination of both, you can automatically monetize your unused space.

United States

1 - Decision Engines(DE) is in the intelligent business automation space helping enterprises automate business use cases in procurement, finance, and IT using continuously learning AI/ML-driven bots.2 - The solution works alongside existing RPA and ERP systems, providing rich document digitization, automation, data-driven decisions, and integrations.3 - Our solution is tailored for global enterprises to automate invoices, purchase orders, BOL (Billing of Lading), Contracts digitization, Contract risk Management and more. The solution also integrates out of the box with ERP systems such as SAP, Oracle, Ariba, Netsuite, Intacct, etc.. and supports over 18 languages/localesInvoiceIQ: End-to-End Intelligent APAccount Payable automation Video Link - https://vimeo.com/685586879/819a92a69dContractIQ : Contract Lifecycle & Risk ManagementContractIQ Video Link : https://vimeo.com/686330219/554208afef

OUR MISSION: Deploy conversational AI applications to global enterprises for seamless communicationWe seek to drive change by disrupting convention and status quo. Our cutting-edge technological solutions, powered by advanced NLP and effective intent analysis, map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX).Our scalable conversational AI automation solution transforms customer and employee communications and thus boosts customer satisfaction. Available both in on-premise and cloud environments, Enterprise bot AI enables businesses to have omnichannel natural language conversations – email, webchat, voice, and mobile apps – with their users and in any language.

United States

Fast, secure & powerful. Your #1 business communication tool. Omnivoice offers a business phone system that integrates with your existing workflow. Toll-free and local numbers, unlimited calling and SMS, along with a full feature pack at an affordable price, are what makes Omnivoice so unique. With a top-rated support team, Omnivoice is always there for any questions or concerns its users may have.

At Awaken Intelligence we’re pioneers of innovative and flexible software to help you see the complete picture for your contact centre.With our leadership team’s contact centre experience spanning decades, we know the challenges you face, and we understand that every business has different pressure points at different times.We’ve taken our direct experience in contact centre leadership working with rigid and expensive software that didn’t perform as needed and developed technology that can be deployed as individual modules or as a complete platform. Our software is cost-effective and will seamlessly integrate with your legacy systems without any disruptions to your agent or customer experience.With Awaken, you’ll get a platform that is flexible, that adapts with you as your call centre evolves and unleashes the power to: Listen with voice analytics, speech analytics, language transcription and translation Understand the complete picture with actionable insights ...

Froogal is a premier Customer Loyalty and Engagement platform that helps brands stay connected with their Customers Happy & Loyal - For Life!? Froogal has been a pioneer in delivering Customer Loyalty, Experience Management & Marketing Automation solutions with a unique mix of Strategic Consulting, Creative and Operations support services driving you with actionable intelligence that can help drive incremental revenue and optimum profitability. Our Solutions:? Froogal Ascend Froogal helps you build an emotional data-driven relationship with your customer to Understand, Retain and Engage your Customers that maximises your Revenues with greater Customer Lifetime Value.? Froogal Seamless Helping business adopt to omnichannel presence .i.e. Creating an ecosystem for online business to enhance their sales channels across web, mobile etc.? Cogent POS Cogent POS is a robust and advanced POS Software with a great Inventory Management, that will helpYou run the busi ...

Comm100 is the only customer service platform that offers an omnichannel customer experience hosted both on the cloud or on-premise. Our software makes agents’ lives easier by offering live chat, chatbots, routing rules, agent assist, and agent consoles. We offer personalized partnerships to earn additional revenue with our flexible partner program. With our best-in-class security and compliance, we guarantee you peace of mind while you market and sell our products. Our customer engagement solution includes in-depth training tools to set you up for success and easily re-sell our product. We are a partner-first company, so you won’t be competing with us. Access 24/7 support from our team. Add value to your existing offering, reduce churn, and earn revenue with Comm100. It’s no wonder companies across a wide range of verticals and territories partner with Comm100.

inresto is a one-stop technology solution that empowers restaurateurs to manage their operations efficiently. As a B2B arm of Dineout, we cater to any F&B establishment’s front & back-end house affairs.Through innovative & integrated solutions, inresto aims to disrupt the restaurant industry & put an end to the problems that have riddled restaurateurs since the beginning of time.Manage billing, track order queues, customise offers & assess reports - all on one platform!

zipBoard is a leading review and bug tracking SAAS platform. Our simple and powerful solution enables teams to collect feedback from their clients and plan, track, prioritize tasks and projects to deliver in time. Since 2015, thousands of customers, including Fortune 500 companies and agencies like Red Cross trust zipBoard to manage their projects in the cloud. Teams across the world, and industries use zipBoard for software development, e-learning development, marketing launches, UX reviews and web development projects. We offer an API to integrate into your workflow and also integrate with products like Microsoft teams, JIRA, zapier, etc. We are also a verified Microsoft Partner.

Patented A.I. that automates your lead workflow. vantage+ for Marketers – Understand which marketing channels perform best. vantage+ for Salespeople – Increase deal velocity and close more business. vantage+ for Channel Leaders – Know your best sales partners and give them more opportunities.

Living Actor is an easy to use top of the class chatbot solution. Available natively in 6 languages, you can easily and automatically adress your problems in terms of support, self-service, HR and many more. The product ranges from NLP, API webservices and comprehensive administration for content creation and management.

Australia

miiFIle is a new way to connect with customers and workforcethere is two main parts to miiFile 1) individuals portal where they build a profile ( not social in nature ) 2) Enterprise platform that allows organisations to connect to and manage customer informations and communications

OneDirect provides tools to large enterprises for improving customer experience. We have three product lines: Service Cloud - Software to manage omni channel communications with customers (Email, Phone, SMS, Twitter, Facebook, Instagram, LinkedIn, Google maps) Feedback Cloud - Software to collect omni channel feedback from customers (Email, SMS, QR code, Mobile, Social, Website, Whatsapp, iMessage etc) Message Cloud - Software to communication to users via different messaging channels (Website, Mobile, SMS, Whatsapp, iMessage, Messenger, Twitter DM)

Neem Software - a software development company since 2007 and has more than 2500 clients in the Middle East. We have around 14 Industry-specific software solutions. We are looking for an expansion process to enlarge our marketability. We work with distributors and IT integrators and share a decent margin on every signup made.

BeyondTrust is the worldwide leader in Privileged Access Management, offering the most seamless approach to preventing data breaches related to stolen credentials, misused privileges, and compromised remote access.Our extensible platform empowers organizations to easily scale privilege security as threats evolve across endpoint, server, cloud, DevOps, and network device environments. BeyondTrust unifies the industry’s broadest set of privileged access capabilities with centralized management, reporting, and analytics, enabling leaders to take decisive and informed actions to defeat attackers. Our holistic platform stands out for its flexible design that simplifies integrations, enhances user productivity, and maximizes IT and security investments.BeyondTrust gives organizations the visibility and control they need to reduce risk, achieve compliance objectives, and boost operational performance. We are trusted by 20,000 customers, including half of the Fortune 100, and a global ...

Fibotalk is a very powerful platform for SaaS companies to reduce user churn and increase product adoption in their users. Fibotalk brings together a potent mix of deep dive analytics and robust user engagement tools on one platform. Unlike other analytics platforms we focus on SaaS, as goals of user engagement are quite different from transaction driven platforms like e-commerce, E-wallets etc. Value proposition Take analytics based decision for product roadmap and feature development prioritisation Insights on right users based on profile, role, account etc. Nudge users to high value features and increase adoption Get instant Application breakdown alerts and impacted users list Predict probable churn Track critical events Deep-Dive into product usage Proactively engage users with In-App messaging and Live-ChatSalient Features Funnel and time series Analysis Customer journey Custom user Cohor ...

GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.

We are a startup founded by the ex CTO of Zomato, Pitney Bowes, Gaana.com . Our software Fame MS, is a software that helps increase reviews on Google, Yelp, and other platforms and we have solutions specifically for verticals the traditional software does not cater to.

QDegrees Services is the one stop solution in Mystery Shopping, Transaction monitoring (call center and back office audits), Quality Assurance, Market Research, Process Benchmarking, Sentiment Analysis, Customer Life Cycle Management, IT services and much more.

LocoBuzz is a technology company enabling valuable Customer Experience globally. We converge AI, analytics, Big Data and automation to assist in your digital transformation Journey. Our Platform effectively addresses core challenges pertaining to customer experience management in the connected and Omni Channel digital world. In the recent times, we have partnered with 5 out of the top 10 Indian brands for meeting their Customer Experience and Digital Transformation needs. Our portfolio of clients include the likes of Godrej, Reliance Jio, HDFC Bank, Indian Hotels, Titan, Yes Bank, Havells, Bacardi, etc.

RePOS is the flagship product of Resolute Solutions, an IT agency based in Surat, India. At Resolute, we have a strong team of young and dynamic IT experts who are proficient in designing and developing all types of Web & Mobile applications as well as continuously upgrading our home grown Software Product, RePOS. RePOS is much more than a POS Software and we specialize in automating the business processes of Restaurant and Retail Sectors. We understand the challenges that all businesses face today and design solutions that are highly scalable and interactive in nature. We take pride in calling ourselves “Resolute Solution Providers” as it’s our resolution to always deliver robust solutions.

eZee Technosys is one of the few complete hospitality IT solutions providers in the world. Offering solutions that cover hotel management, booking management, online room distribution, restaurant management, guest feedback and hotel mobile apps; eZee develops on-premise along with cloud-based solutions as well as mobile applications for eZee solutions. Founded in 2005, eZee Technosys today serves more than 10000 clients in more than 160 countries across the globe.

Canada

Abhisi lets you provide timely personalised support to your customers while being incredibly simple to use for you and your team. If you are using Gmail or other email clients give Abhisi a try and see how much time, effort and hassle it saves you. Abhisi lets you provide support from all sources - email, Twitter, Facebook and more - to make your team's life easy and your customers happy. Because happy customers grow your business.

Elegant Surveys helps businesses to collect data about their experience and get detailed reports to help improve customer satisfaction.Used globally by restaurants, salons, boutiques, retailers, hospitals, pharmacies and other businesses for their customer feedback requirements, we help you generate valuable insights from surveys filled by your customers and to respond instantly to negative reviews.

Accubits is one of the promising technology solutions enablers in the India. Based out of Virginia & Trivandrum, the company has been proactive in providing innovative, sophisticated and cost effective experience to its customers - be it through its designing & scaling focused mobile and web development, Analytics, iBeacons & AI services or customer support. Accubits Technologies Private limited is providing services to the top notch clients in different parts across the world.

MyEasyISO is one of it's kind of cloud based ISO 9001 software available on subscription model. It is aimed at 2 million ISO certified organizations globally to make ISO 9001:2015 requirement compliance simple, easy, value adding, collaborative, time saving, cost effective and audit ready.

Canada

Our Cloud Contact Center (CCC) is an advanced call center management system with more functionality than traditional hardware based contact centers at a fraction of the cost. Telax Cloud Contact Center leverages the “Cloud” model to deliver a customizable and easy to use call center solution that includes ACD, IVR, WFM, CTI, reports, recordings, remote agents, and much more. Trusted customer relationships are key to elevating contact centers to strategic assets. Whether routing calls to the last agent that generated a positive outcome or the most skilled agent overall, enabling customers to reach the best agent right away is paramount to building trusted relationships. With features such as Enhanced Call Flow, Workflow Scripting, and Contact Routing, you will be able to provide a consistent, positive customer experience every time

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