Best Help Desk software & SaaS vendors offering a partner program for MSPs

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Diligent

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Featured company

United Kingdom

We Empower Leaders to Drive Greater Impact At Diligent, we believe in a world where transformational leaders can build more successful, equitable and sustainable organizations.One million users and more than 700,000 board members and leaders rely on Diligent software to connect insights across governance, risk, compliance, audit and ESG to drive greater impact and lead with purpose.

VCC Live

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Featured company

Hungary

Move your Contact Center to the Cloud with secure and assisted implementation. Talk to our experts now and get a personalized deployment plan. With VCC Live, helpdesk and customer support teams can easily manage customer requests and handle tickets with efficiency. Your team can make and receive phone Calls, SMS, Emails and chat messages. Keep your abandoned call rate under 3% and increase your team’s talk-time to up to 49 min/hour. Predictive dialer calls a list of numbers automatically and predicts when human agents will be available for the next call. Meet our end-to-end solution that merges self-service with customer segmentation, contact center features, live payment offers, and full CRM integration to enhance PTP commitments recovery.

France

Oracle offers a complete, cloud-enabled customer experience (CX) solution; differentiate your company across all channels, touch points, and interactions.

We are part of one of Pakistan's largest technology groups with interests in Telecoms, Data Networks, Software, Tower share and cyber security. We have 2 companies listed on the Pakistan Stock Exchange, which should give a good idea of our overall strength. Supernet E solutions is the software division and among other products, we are Pakistan's largest Local Call Centre solution provider. We compete against Avaya and Cisco and have replaced both in multiple locations. Our customers include top Financial companies, Airlines, Retail etc. The solution is our own developed and has been tested live for up to 30,000 daily inbound calls and 100,000 outbound call attempts daily. Below is a list of options which we our reseller will offer. 1 Start your own tracking company 2. Start your own Online Corporate Training Company 1. Our state-of-the-art platform provides everything you need to launch your own training business effortlessly. 2. Engage learners with interactiv ...

United States

T2M is a different kind of cloud migration partner. We specialize in the migration of critical client applications from on premise to the cloud. Whether you’re just beginning a project or looking for ongoing support, T2M has solutions built to address your needs.Unlike the big box vendors, T2M addresses the need to combine the benefits of a hyperscale cloud infrastructure with the system integration expertise, and personalized ongoing support needed to make the product consumable. T2M’s operational framework integrates these elements to create maximum benefit and return on investment.T2M is staffed with expert engineers who are fully certified and experienced with Microsoft and AWS cloud solutions. If you are looking for a cloud migration partner who can understand your challenges, create a path forward and be there for the long term, T2M Works is your answer.T2M has earned a reputation for superior engineering, process and delivery excellence, and RELATIONSHIPS that grow ...

Inventum is a leading provider of fixed & wireless data network technology that powers some of the world's largest communication networks. We specialize in high-speed routers, BNG, gateways, access points, network security, Internet policy management systems, AAA infrastructure, convergent postpaid billing, prepay charging, revenue management, cloud-based services, lawful logging, and Wi-Fi hotspot systems.

OrderPin is developed by Mobvoyage which was established in Feb of 2020 and it is a portfolio company of EWTP Fund which Alibaba Group play a cornerstone investor.Headquartered in Guangzhou China, Mobvoyage has nearly 200 employees by May 2023, most of them are engineers, and they are dedicated to providing an innovative digitalize solution for F&B merchants globally with continuous and stable technical support and services. It has covered 3,000+ stores globally and is rapidly growing. Orderpin has 3 major advantages: support for multiple ordering methods, compatibility with various hardware platforms, and rapid integration with various third-party platforms. All features of Orderpin can be configured according to customer needs. Compared to traditional POS, it has the following highlights:- Ordering Methods: In addition to front-desk and table-side ordering, it also supports QR ordering, Kiosk self-ordering, and mini-program ordering etc. Orderpin can be fit perf ...

At Leeway, we are passionate about software - the cornerstone of addressing crucial business issues. Our expertise lies in crafting exceptional HRIS (Human Resource Information System) and HRMS (Human Resource Management System) solutions that cater to your organization's unique needs.While we take pride in creating stunning software, we firmly believe that our most valuable assets are our employees and our thriving corporate culture. Our dedicated engineers have honed their skills over the years, bringing together decades of engineering knowledge to produce masterful works of art.When you choose Leeway, you gain more than just a product; you receive a fully tailored and tightly integrated suite of HRIS/HRMS solutions. Our commitment extends beyond the initial implementation – we continuously strive to enhance your user experience and drive constant improvements. Your satisfaction is our unwavering focus.Experience the power of our HRIS/HRMS solutions and unlock the potent ...

United Kingdom

ManageEngine is a leading provider of IT management solutions, empowering businesses to efficiently manage their IT infrastructure, applications, and services. With a diverse portfolio of easy-to-use and comprehensive products, we enable organisations to optimise their operations, enhance productivity, and deliver exceptional user experiences.Our solutions cover a wide range of areas, including network management, server and application monitoring, service desk, endpoint management, cybersecurity, and more. We cater to businesses of all sizes, from small enterprises to large corporations, across various industries.Our goal is to help businesses of all sizes achieve operational excellence and stay ahead in an ever-changing technology landscape. Backed by a team of experienced professionals, ManageEngine is committed to delivering top-notch customer support and innovative solutions that meet the evolving needs of modern businesses.

Zoho is a company that offers a range of online software tools to help businesses and individuals manage their work more effectively. It provides a suite of applications for various purposes like email, document creation, customer relationship management (CRM), project management, and more. Zoho's tools are designed to be user-friendly, accessible from any device with an internet connection, and they help streamline and organize tasks, communications, and data for better productivity. In simple words, Zoho is a company that provides easy-to-use online software tools to help people and businesses work smarter and more efficiently.

The Global Leader of Graph Business SolutionsBitnine transcends big data problems by creating solutions that are consistently evolving. Bitnine was founded on principles of collaboration, innovation, science and creativity. This is reflected in the company culture where the employees are not only highly skilled, they are highly passionate about what they do.Our primary objective is to achieve business outcomes that position your company for long term success. So when your organization is facing a big data challenge, do not feel overwhelmed, we will face that challenge with you and prevail. This is our mission. This is our calling. This is our promise to you!

United States

BDRSuite is a leading player in the Backup and Disaster Recovery market for Small/Medium Businesses, Enterprise Businesses, and Service Providers. Vembu’s flagship offering - BDRSuite - is a comprehensive and Cost-Effective Backup and Disaster Recovery Solution designed to protect your Data Centers/Private Clouds (VMware, Hyper-V, Windows, Linux, Applications & Databases), Public Clouds (AWS), SaaS Applications (Microsoft 365, Google Workspace), and Endpoints (Windows, Mac).

Eastside (www.eastsideworld.com) offers tools for automating user engagement workflows tools for enterprises of any size (from SMB to large). It is cloud based & called ecs369. While ecs369 portfolio includes offerings such as virtual PBX, Web Conferencing, and automated voice bots, etc., we also provide a complete voice integrated CRM solution through our partners thus bringing all the moving parts together for creating custom workflows for your organization.

United States

1 - Decision Engines(DE) is in the intelligent business automation space helping enterprises automate business use cases in procurement, finance, and IT using continuously learning AI/ML-driven bots.2 - The solution works alongside existing RPA and ERP systems, providing rich document digitization, automation, data-driven decisions, and integrations.3 - Our solution is tailored for global enterprises to automate invoices, purchase orders, BOL (Billing of Lading), Contracts digitization, Contract risk Management and more. The solution also integrates out of the box with ERP systems such as SAP, Oracle, Ariba, Netsuite, Intacct, etc.. and supports over 18 languages/localesInvoiceIQ: End-to-End Intelligent APAccount Payable automation Video Link - https://vimeo.com/685586879/819a92a69dContractIQ : Contract Lifecycle & Risk ManagementContractIQ Video Link : https://vimeo.com/686330219/554208afef

United States

A new-age point of sale software to empower small-scale retailers for growth. Easy-to-use, plug and play cloud-based point-of-sale software. Feature-rich solution for small-scale retailers. No long-term contracts - Choose between monthly or annual subscriptions as per your convenience. 100% Uptime with secure cloud backup for uninterrupted service. Run your business from anywhere. Access your store data anytime, from an internet-connected tablet, or computer. Built by a team with over 20 years of experience in building enterprise retail point of sales systems.Tagrain was founded in 2017 by a team of retail experts who have been delivering cutting-edge technology solutions to large-scale retail enterprises over two decades. Tagrain is a cloud-based point of sale software for small-scale and growth retailers. Tagrain’s innovative point of sale solution drives customer acquisition, increase average order size, and makes the dream of long-lasting, loyal customer relationships a re ...

United States

Fast, secure & powerful. Your #1 business communication tool. Omnivoice offers a business phone system that integrates with your existing workflow. Toll-free and local numbers, unlimited calling and SMS, along with a full feature pack at an affordable price, are what makes Omnivoice so unique. With a top-rated support team, Omnivoice is always there for any questions or concerns its users may have.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

we are the OEM for various NOC, SOC, and UC&C products. Our complete development centre is in India. We have successfully delivered various projects globally through our channel partners. A call with you can provide me an opportunity to discuss my product portfolio and partnership opportunities with you. For your reference, I am attaching my company’s profile and website link along with this message. Looking forward to connecting with you or you can reach me for over details mentioned below.

We360.ai is a cloud based employee monitoring software that helps you gain insights into your employees work environment. Whether your employee is working from home, working from office or working from any remote location, it gives you the ability to turn data from all corners of your workplace into meaningful information and actionable insights to help you improve the way people work. With more than 15000 users worldwide, We360.ai's award-winning solution can be configured in minutes to provide immediate visibility into how users are engaging in your organization. We360.ai is the most powerful means to observe how digital enablement efforts are impacting your organization.We360.ai is a perfect tool for HRs and business leaders looking to scale up their business effortlessly. We360.ai is easy to use, comes with a free trial and gets configured within minutes. Whether it is 24x7 remote support or dedicated account manager we have got you covered at all times.

The Enlighten Company is a binational business providing software in North and South America. Our software is a business Workspace 100% flexible and able to help several business areas or the entire company. The EN-Space was designed after 10 years of several consultancies and the need of b2b customers. EN-Space will replace several software and reduce costs from monthly subscription besides to be developed in according to the best tech practices with certification of Information Security ISA3402.

Cloud-based solutions for Healthcare, Senior Living, Corporate Dining, and Private Education sectors. More than products; service is core and central to our mission of ensuring our clients' success.Digital SignagePoint of Sale & integrations- Cashless payments- Payroll Deduction- Meal Plans - Department Charges- Gift CardsWork Orders & Project ManagementAsset TrackingHousing Census, Tracking, and MarketingDonation Management & IntegrationStudent Meal Management & Production

United States

We developed a SaaS tool, "Identity Protector", that allows enterprises, MSPs to backup, rollback and recover cloud and hybrid identities. Identity Protector was conceptualized and created by experts who have worked and improved Active Directory for two decades. This same team helped the Microsoft Active Directory product team to scale to multi-million user environments and also have run the architectural design sessions at the Microsoft Silicon Valley Technology Center for enterprise customers for years. Our advanced search engine gives you the unparalleled ability to target specific points in time or perform searches all the way through to the very first baseline backup. Once you select a point in time you can also compare that result to any other backup or even against the live environment. Add to that the ability to filter granularly by attributes values and you are adding all element to get you precise results fast. Some prime use cases: *Users are deleted on-premises a ...

United States

MatterSuite is cloud-based legal practice management software for lawyers for solos, small and mid-sized law firms, and corporate legal departments. This intuitive software is the first in the market which comprises motion, eDiscovery, litigation management, cause of action, matter management, legal research library, legal calendaring, document management, tasks and communication to make your management better. It gives you the overall insight of your law firm to have a transparent and efficient law practice. MatterSuite also provides enterprise legal management (ELM) software service with custom software development and white label solution to enterprises.

We are a remote work management platform, providing companies to enable employees to work remotely. Our platform covers: Communication Tasks management Culture & engagement Compliance Knowledge management

Comm100 is the only customer service platform that offers an omnichannel customer experience hosted both on the cloud or on-premise. Our software makes agents’ lives easier by offering live chat, chatbots, routing rules, agent assist, and agent consoles. We offer personalized partnerships to earn additional revenue with our flexible partner program. With our best-in-class security and compliance, we guarantee you peace of mind while you market and sell our products. Our customer engagement solution includes in-depth training tools to set you up for success and easily re-sell our product. We are a partner-first company, so you won’t be competing with us. Access 24/7 support from our team. Add value to your existing offering, reduce churn, and earn revenue with Comm100. It’s no wonder companies across a wide range of verticals and territories partner with Comm100.

About Us:Cascnet Technologies Private Limited concentrates on disruptive technologies to deliver innovative solutions. Our Products and Services are designed to achieve excellence in delivery, quality, and customer satisfaction. We are a Startup India (DPIIT. Govt. of India) recognized company for Innovation and Operational Excellence. Our specializations are in AI and Automation.Mission:Cascnet’s mission is to enhance our Customers’ Business through innovation, enable them with appropriate tools using emerging technologies at an affordable cost.

Living Actor is an easy to use top of the class chatbot solution. Available natively in 6 languages, you can easily and automatically adress your problems in terms of support, self-service, HR and many more. The product ranges from NLP, API webservices and comprehensive administration for content creation and management.

United States

Today's consumers don't wait and demand immediate response even during off-hours. They like to chat and text. 1/3rd of the calls are dropped and the customers are missed due to communication in-efficiency. Agentz offers AI-powered digital receptionist to small to medium size businesses and franchises. The receptionist engages with the visitors, answers routine questions, takes messages, gets live human help when needed, sends texts/emails and helps in automating routine tasks like booking an appointment. It is available 24/7 on the web, SMS, and phone so businesses never miss a customer. It's a SaaS solution that requires just a few mins to setup.

United Arab Emirates

OSBiz, is an emerging IT consulting, solutions & services provider. OSBiz operates from Dubai, UAE & caters to clients both locally & internationally. Our mission is to promote openness, innovation & opportunity in the IT industry. OSBiz was found to provide affordable technology solutions for small and medium sized organizations.We firmly believe that technology should not be limited by ‘a cost’. Our goal is to generate added value for our customers. This is done through our advice, the use of our products and the maximum transfer of know-how to our customers.

IntelliServe is an easy to use workflow and job management Software-as-a-Service with accompanying mobile job card app. Small and medium businesses that operate in any of the services and/or maintenance sectors use IntelliServe to capture service tickets, schedule and update electronic job cards, communicate with clients, issue job estimates and billing. Added benefits include client accounts and statements, asset management, inventory management, BI reports and dashboards. IntelliServe is priced to be affordable to small and micro businesses in emerging markets that are typically under-serviced by more mainstream offerings with heavy price-tags.

OneDirect provides tools to large enterprises for improving customer experience. We have three product lines: Service Cloud - Software to manage omni channel communications with customers (Email, Phone, SMS, Twitter, Facebook, Instagram, LinkedIn, Google maps) Feedback Cloud - Software to collect omni channel feedback from customers (Email, SMS, QR code, Mobile, Social, Website, Whatsapp, iMessage etc) Message Cloud - Software to communication to users via different messaging channels (Website, Mobile, SMS, Whatsapp, iMessage, Messenger, Twitter DM)

South Korea

A Korean company was established in 2000 as a SaaS (Software as a Service) and remote support solution provider. Its remote support solution, AnySupport, has three different versions including PC, Mobile and Video on mobile devices for IoT device monitoring, remote access control, screen sharing, and video handling, team collaboration, customer support.- PC version: Web-based remote support solution to solve problems on PC- Mobile version: Remote support solution for all mobile devices and even PC- Video version: Video remote support solution, enabling real-time sharing of objects and scenes viewed through a camera on mobile devicesAnySupport is the solution to impress customers.- AnySupport helps to fix your customer’s problems with remotely accessing their IT devices, leading to a high level of customer satisfaction. - AnySupport has nothing to install, and nothing to configure — even if the device is behind a firewall, proxy, or NAT. It's secured by 1 ...

GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.

Bitacube is an enhancing brand name renowned for its estimable services likes Data recovery, Data conversion, and Data Migration. The Organization established through the experts of Data management, in the year 2012. Following 2012, it breaking its own records with incredible advance algorithms including techniques developed by our specialized team.

Varidus: An AI based marketplace to help your technology business scale. We help your technology business scale. From innovation to IPO or exit via a trade sale.

QDegrees Services is the one stop solution in Mystery Shopping, Transaction monitoring (call center and back office audits), Quality Assurance, Market Research, Process Benchmarking, Sentiment Analysis, Customer Life Cycle Management, IT services and much more.

United States

CrazyCall is an internet telephony delivered in a SaaS model. It is designed to help businesses manage and boost the performance of their outbound and inbound projects. It allows reaching local and international clients at competitive prices. It is a feature-rich app that offers local numbers from over 70 countries, call monitoring and recording, automated cold-calling campaigns and lead generation (callback widget) to name a few. Features:- a wide variety of real-time reports- automated cold-calling campaigns- create projects, add contacts and assign your agents- local phone numbers from over 70 countries- Chrome extension that allows making phone calls directly from a browser what eliminates the need to dial or copy and paste numbers.- outbound & inbound queue- set your queuing rules- lead generation form- offer your visitor to call them back and collect phone numbers of potential clients- call recording- record and save calls for future use. They can ...

Singapore

FocalScope was established back 2005. We have designed and built a software ticket system for customer service, support, helpdesk and call center. The solution can be delivered as cloud or on premise solution. The system is based on a Microsoft SQL database. The key features in the product is: - Email ticketing - Live Chat - Call Center / Telephony / PBX / VOIP - Knowledge base - Social engagement We have clients like DHL and American Express using FocalScope.

LocoBuzz is a technology company enabling valuable Customer Experience globally. We converge AI, analytics, Big Data and automation to assist in your digital transformation Journey. Our Platform effectively addresses core challenges pertaining to customer experience management in the connected and Omni Channel digital world. In the recent times, we have partnered with 5 out of the top 10 Indian brands for meeting their Customer Experience and Digital Transformation needs. Our portfolio of clients include the likes of Godrej, Reliance Jio, HDFC Bank, Indian Hotels, Titan, Yes Bank, Havells, Bacardi, etc.

Started in the year 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is well-known for being cost effective and the best solution provider that in turn make your business successful. With a dedicated approach towards developing world-class products, HoduSoft has emerged as a leading business VoIP solutions provider. With a wide array of products, HoduSoft also ensures best returns on technological investments.Having a decade-long experience in the VoIP industry, founders of HoduSoft have decided to come up with various innovative products for communication. Since we have hands-on experience working on numerous communication projects, we understand customer requirements and design the products that are efficient as well as user-friendly. When it comes to developing innovative products for communication, performance, stability and small details like UI/UX become mandatory aspects. Therefore at HoduSoft we design and develop products that deliver performance and stability to its users ...

Czech Republic

Our SaaS Vulnerability Scanner accumulates the power of software discovery that runs on your Internet facing hosts and vulnerability intelligence. We use passive fingerprinting techniques to detect software and its version, running on a particular port, as well as supported functionality. This approach allows us to reliably detect and report critical vulnerabilities, misconfigured services or dangerous applications facing the Internet within your infrastructure. Furthermore, your systems will not suffer service disruptions during vulnerability scans as our passive fingerprinting techniques do not require usage of dangerous exploits. During the scan we will not trigger memory corruption, excessive resources consumption or assertion failures and still will be able to detect if your service is vulnerable to such threats.

Kreato Inc. is an Enterprise Software Product Company, providing Artificial Intelligence in-built CRM software as SaaS. Kreato CRM is our flagship product, an AI in-built CRM software for Sales Teams.

Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support.The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven by passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.Faveo has been integrated with multiple platforms and new features being added each month.Faveo can also be customized according to requirement and we do undertake such request.Our aspiration is to become world’s most favored open ...

Every company wishes to gauge the total number of assets and maintain a register for their purchase, maintenance, and sale. They deploy a whole team to track every single asset and bring it into the system for physical audit purposes. This is a very cumbersome process which involves meticulous effort. Any mistake while entering the primary data can lead to grave consequences. So, a cloud-based software to solve all these problems with 99.9% of uptime and 24-hour support would be instrumental in the growth. We at Asset Infinity, make sure that we deliver all of the above and guarantee client satisfaction. Asset Infinity is helping many companies across the globe to track, manage and monitor the assets spread in the company and has introduced streamlined processes. Some other useful features include: a) Preventive maintenance, schedules & reminders; which enables our clients to align complete maintenance program for their manufacturing unit. Timely maintenance of assets ...

Canada

Abhisi lets you provide timely personalised support to your customers while being incredibly simple to use for you and your team. If you are using Gmail or other email clients give Abhisi a try and see how much time, effort and hassle it saves you. Abhisi lets you provide support from all sources - email, Twitter, Facebook and more - to make your team's life easy and your customers happy. Because happy customers grow your business.

Virtuona d.o.o. is a private software company founded and managed by team of experienced professionals. Virtuona is founded 2006., under the law of Serbia, with headquarter in city of Niš, Srbija.Our mission is to develop and provide the most effective semantic solutions and technologies for solving business problems and to help businesses to achieve superior customer service levels while minimizing costs and increasing productivity that generates crucial competitive advantage in dynamic business environments.Advanced semantic service technologies, developed by Virtuona, empower large enterprises as well as SMEs to generate a new value by turning current market challenges into their competitive advantage.

Teleportel is specialist and undisputed global market-leader in the niche of Custom-built Video Communication Systems. These are intelligent video-communication systems enabling our customers to do business over distance, exactly as if they were in the same location with the customer. The systems deliver the ultimate customer experience in distant video-communication. We keep pushing the envelope to achieve the highest level of natural and authentic distant communication between two individuals in different locations. These individuals are typically a service provider or sales person on one hand and a customer on the other hand ; in a B2C relationship. And, we do this... at the lowest possible cost. This cannot be done with 'classic' video conferencing equipment. To achieve this lowest-cost, highest-quality communication Teleportel has created a total 'suite'. It took over a decade to accomplish this.

United States

MofficeSoft is a global brand for the company Hanbiro Inc. Started in 1999, we have crafted software technologies at affordable rates to help nurture small-medium sized businesses to scale in size and revenue. Currently, we are a company of over 100 global employees that provides software to over 120,000 subscribers (supporting languages: English, Japanese, Chinese, Korean, Vietnamese, Spanish) while managing over 6,000 servers in Asia.After first establishing a venture based on mastering intricate server techniques, MofficeSoft created Moffice Mail & Collaboration to promote internal productivity and Moffice CRM to grow customer connections. Now, we’re working on preparing a comprehensive Big Data & BI (Business Intelligence) analytics platform so our software can be every company’s one-stop, perfect solution.

United States

ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic was founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From small businesses to large enterprises, companies like Telefonica, Allianz, Seat - part of WolsWagen Group- , Fujifilm,Kyocera or Arvato are automating their processes with ServiceTonic.

Bulgaria

Kanbanize is easy to use visual management software which boosts teams' productivity by applying lean principles to their work. With Kanbanize our customers design workflows, collaborate with others and track important metrics out of the box. Kanbanize is an innovative and growing company bringing visualization, automation and efficiency to the field of software product development. Our customers range from emerging organizations to Fortune 500 enterprises. Kanbanize’ arsenal of software features includes flexible automation engine, powerful analytics module, as well as the ability to create a breakdown and hierarchy of tasks using links between cards. What makes Kanbanize unique is our dedication, extraordinary attention to detail and decades of experience that we bring to our approach. Our first priority is to help companies succeed by cultivating a consistent workflow and continual improvement.

Canada

Our Cloud Contact Center (CCC) is an advanced call center management system with more functionality than traditional hardware based contact centers at a fraction of the cost. Telax Cloud Contact Center leverages the “Cloud” model to deliver a customizable and easy to use call center solution that includes ACD, IVR, WFM, CTI, reports, recordings, remote agents, and much more. Trusted customer relationships are key to elevating contact centers to strategic assets. Whether routing calls to the last agent that generated a positive outcome or the most skilled agent overall, enabling customers to reach the best agent right away is paramount to building trusted relationships. With features such as Enhanced Call Flow, Workflow Scripting, and Contact Routing, you will be able to provide a consistent, positive customer experience every time

United States

Social Intents is an app store for website tools to grow sales, Facebook, Twitter, and social media engagement, and email subscribers.

Computer Aided Management Services India Private Limited was incorporated in 1990, with over 6000 successful installations all over India.CAMS’ today being pioneer in the industry is providing Integrated Software Solutions & customizable ERP software solution for SMEs in all types of industries.At CAMS, we power our customers to improve performance and expand their business based on a fully integrated software solution. Our approach to software development has allowed us to become a market leader. We provide excellent support and implementation services to ensure smooth transition for our customers to a single, fully integrated solution. With CAMS our customers obtain a 360o view of their entire business, a view that provides new routes to profitability. We believe in improved performance through an integrated solution and are confident in our ability to serve our clients with timely, accurate & professional solutions & support. With our consistent performance, effective s ...

United States

Unbabel provides scalable translation. We combine a community of translators with artificial intelligence technology to make the community more productive and efficient. We provide a subscription to translation services that enables companies to save up to 70% of their translation costs.

We are expending our SaaS CRM global. As a stable European startup - we are growing in customers, functions, experience and all the numbers from several years. All the work we do is based on practical usage and our B2B customer's needs.

SIERRA ODC Private Limited, the developers of eFACiLiTY, was founded in 1998 with headquarters in India and offices in Singapore, Malaysia, USA and UAE. Since its inception, SIERRA has steadily established itself as one of the leaders in providing its services and solutions for top enterprises across the globe. SIERRA’s clientele that comprises 20+ fortune 500 customers and 10+ government organizations with 80% of its business comprising of software exports.SIERRA understood the intricacies of fully "networked", "converged", and "intelligent" building solutions and identified this business trend as a niche opportunity to transcend beyond hard and soft services. SIERRA completely focused its expertise on developing a really large system that provided 100% automation covering entire Facility Management operations; catering to the operational requirements of all smarter buildings and smarter infrastructure. This approach lead to the conceptualization of eFACiLiTY® - Enterprise Facili ...

Vision Helpdesk is web based customer support help desk software. It offers 3 products 1) Help Desk Software 2) Satellite Help Desk Software3) ITIL Service Desk Software

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