Best Live Chat software vendors offering a partner program for MSPs

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Digemy

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Featured company

South Africa

Digemy is a digital learning and knowledge management platform designed to enhance organizational learning through personalized content and data-driven strategies. By utilizing micro-learning, cognitive techniques, and adaptive learning paths, Digemy helps organizations upskill their workforce more effectively. Its system tracks learner progress and provides actionable insights, allowing companies to improve employee knowledge retention and productivity. Digemy’s platform is used for corporate / frontline training, compliance programs, and leadership development, enabling organizations to meet their training needs efficiently.

Diligent

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Featured company

United Kingdom

We Empower Leaders to Drive Greater Impact At Diligent, we believe in a world where transformational leaders can build more successful, equitable and sustainable organizations.One million users and more than 700,000 board members and leaders rely on Diligent software to connect insights across governance, risk, compliance, audit and ESG to drive greater impact and lead with purpose.

Usedesk is a helpdesk platform that helps companies automate and enhance customer service by consolidating multiple communication channels into a unified interface. Founded in 2014 and headquartered in Tallinn, Estonia, Usedesk provides the following solutions:Multichannel Support: Integrates up to 20 communication channels, including email, social media, chats, WhatsApp, and messengers, allowing all customer inquiries to be managed in one place. (usedesk.com)Process Automation: Uses response templates, automated rules, and chatbots to streamline customer support, reducing response times and increasing operational efficiency. (usedesk.com)Knowledge Base: Allows companies to store and organize information and instructions, enabling easy access for both customers and employees, promoting self-service and quick resolution of queries. (usedesk.com)Analytics and Reporting: Offers tools to monitor the quality and speed of customer service, providing insights into the perform ...

Starfish Web Design is a leading website development company based in the Philippines, with over 15 years of experience in providing top-tier web design and development services. Our skilled website developers specialise in responsive web design and wordpress development. In addition to website creation, we offer custom logo design, website maintenance, reliable hosting services, expert SEO and content creation, ensuring your brand stands out online. Our experience spans diverse industries, partnering with SMEs, entrepreneurs, and corporations to deliver adaptable, high-quality web solutions. As a trusted web design agency, we prioritize personalized service to meet your unique needs. Choose Starfish for reliable website building services and partner with one of the top web development companies in the Philippines. Let us help you create a strong online presence today.

We are part of one of Pakistan's largest technology groups with interests in Telecoms, Data Networks, Software, Tower share and cyber security. We have 2 companies listed on the Pakistan Stock Exchange, which should give a good idea of our overall strength. Supernet E solutions is the software division and among other products, we are Pakistan's largest Local Call Centre solution provider. We compete against Avaya and Cisco and have replaced both in multiple locations. Our customers include top Financial companies, Airlines, Retail etc. The solution is our own developed and has been tested live for up to 30,000 daily inbound calls and 100,000 outbound call attempts daily. Below is a list of options which we our reseller will offer. 1 Start your own tracking company 2. Start your own Online Corporate Training Company 1. Our state-of-the-art platform provides everything you need to launch your own training business effortlessly. 2. Engage learners with interactiv ...

United States

Elluminati offers software development services with its wide-scale expertise in various technologies and industries, helping all sizes of businesses and organizations to render innovative touch to the business.Vision of ElluminatiWith our superlative products and modern technology services, we want to help businesses strengthen their operations and take the most advantage of the technologies.Mission of ElluminatiWe craft our teams with the finest and most versatile skills in various technologies who can build the most advanced and business-ready solutions. We get solutions that can encounter all the aspects of a business that ensure consistency and enlarge their reach in the most competitive markets.

United States

SeoSamba for affiliates, bloggers and resellers: our solutions, your success SeoSamba is also a state-of-the-art platform for organizations wishing to resell marketing and sales automation software.Unlock a groundbreaking affiliate opportunity with SeoSamba's Marketing Operating System (MOS) tool suite and SeoToaster Ultimate CRM, featuring AI-powered content, social, and review management tools, designed to redefine digital marketing.But that's not all! SeoToaster also hosts a free, open-source website builder and shopping cart, opening the door for affiliates to guide users from basic websites to advanced marketing tools seamlessly. This unique synergy empowers affiliates to assist businesses on their digital journey, from website creation to AI-enhanced marketing, maximizing revenue potential and affiliate earnings. Join us in reshaping the digital landscape and seize these unparalleled opportunities today!

OrderPin is developed by Mobvoyage which was established in Feb of 2020 and it is a portfolio company of EWTP Fund which Alibaba Group play a cornerstone investor.Headquartered in Guangzhou China, Mobvoyage has nearly 200 employees by May 2023, most of them are engineers, and they are dedicated to providing an innovative digitalize solution for F&B merchants globally with continuous and stable technical support and services. It has covered 3,000+ stores globally and is rapidly growing. Orderpin has 3 major advantages: support for multiple ordering methods, compatibility with various hardware platforms, and rapid integration with various third-party platforms. All features of Orderpin can be configured according to customer needs. Compared to traditional POS, it has the following highlights:- Ordering Methods: In addition to front-desk and table-side ordering, it also supports QR ordering, Kiosk self-ordering, and mini-program ordering etc. Orderpin can be fit perf ...

United Kingdom

Moneypex is a pioneering SAAS company at the forefront of transforming the way businesses manage their financial operations. We offer a comprehensive suite marketi leading softwares.What sets Moneypex apart from traditional software development companies is our focus on providing affordability and and quality at the same time. By offering our software at affordable prices, we ensure that even startups and small enterprises can leverage powerful finance tools to drive growth and success. We have reimagined the landscape of business finance software by infusing our solutions with game-changing features and capabilities. Our team of professionals developers continuously strive to update the software and processes as with technology advancements.Join the league of forward-thinking businesses worldwide who trust Moneypex for their business finance software needs. Embrace the power of innovation, affordability, and exceptional customer support with Moneypex today.

The Global Leader of Graph Business SolutionsBitnine transcends big data problems by creating solutions that are consistently evolving. Bitnine was founded on principles of collaboration, innovation, science and creativity. This is reflected in the company culture where the employees are not only highly skilled, they are highly passionate about what they do.Our primary objective is to achieve business outcomes that position your company for long term success. So when your organization is facing a big data challenge, do not feel overwhelmed, we will face that challenge with you and prevail. This is our mission. This is our calling. This is our promise to you!

Belgium

We have the right workplace solution for your offices!Building owners, landlords and companies all have one thing in common: they struggle with data gathering, space optimisation and monitoring usage in a structural way across an organisation. We have workplace solutions at every one of these stages. Our marketplace allows instant office space bookings, while our workplace software optimises your existing spaces. Through the powerful combination of both, you can automatically monetize your unused space.

United States

A new-age point of sale software to empower small-scale retailers for growth. Easy-to-use, plug and play cloud-based point-of-sale software. Feature-rich solution for small-scale retailers. No long-term contracts - Choose between monthly or annual subscriptions as per your convenience. 100% Uptime with secure cloud backup for uninterrupted service. Run your business from anywhere. Access your store data anytime, from an internet-connected tablet, or computer. Built by a team with over 20 years of experience in building enterprise retail point of sales systems.Tagrain was founded in 2017 by a team of retail experts who have been delivering cutting-edge technology solutions to large-scale retail enterprises over two decades. Tagrain is a cloud-based point of sale software for small-scale and growth retailers. Tagrain’s innovative point of sale solution drives customer acquisition, increase average order size, and makes the dream of long-lasting, loyal customer relationships a re ...

OUR MISSION: Deploy conversational AI applications to global enterprises for seamless communicationWe seek to drive change by disrupting convention and status quo. Our cutting-edge technological solutions, powered by advanced NLP and effective intent analysis, map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX).Our scalable conversational AI automation solution transforms customer and employee communications and thus boosts customer satisfaction. Available both in on-premise and cloud environments, Enterprise bot AI enables businesses to have omnichannel natural language conversations – email, webchat, voice, and mobile apps – with their users and in any language.

United States

Fast, secure & powerful. Your #1 business communication tool. Omnivoice offers a business phone system that integrates with your existing workflow. Toll-free and local numbers, unlimited calling and SMS, along with a full feature pack at an affordable price, are what makes Omnivoice so unique. With a top-rated support team, Omnivoice is always there for any questions or concerns its users may have.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

United States

Welcome to Hypermedica, the all-in-one, simple, easy to use telehealth collaboration platform.The time has come to take your practice to the next level. We bring together an all-in-one, ready-to-use virtual care platform that connects the entire healthcare ecosystem.It features:-A simple, intuitive, white-labeled platform that fits your brand and business -Nothing to download, install or hassle -Instant, reliable, and stable HIPAA-compliant video connectivity -Easy to use e-prescribing management features -Integrated compliance tools -Open APIs that connect your systems together -Multilingual capabilities -Much moreUnlock the benefits of virtual care with just a few clicks and provide your patients with the personalized, cost-effective, world-class care they deserve.Stay connected with Hypermedica ABOUT US Hypermedica is the one and only virtual care solution that truly makes it easy to launch and scale your services globally. ...

Jivaso is transforming the digital recruitment industry with its unique Employee-as-a-Service (EaaS) Platform. We are on a mission to transform work operations with the convergence of people, technology and places.Employers can create a team on our talent marketplace and subscribe to it on a monthly basis. Pay as go monthly plans with no contract or cancellation fee. Unlike other freelance platforms, our goal is to establish long term relationships, and deliver quality value – essentially offer employers an in-house talent solution except we are remote. We utilize time tracking, project management and collaboration tools to provide a unique experience. Throughout the journey, we have dedicated Client Partners to assist with work planning, collaboration, reporting and issue resolution.

We360.ai is a cloud based employee monitoring software that helps you gain insights into your employees work environment. Whether your employee is working from home, working from office or working from any remote location, it gives you the ability to turn data from all corners of your workplace into meaningful information and actionable insights to help you improve the way people work. With more than 15000 users worldwide, We360.ai's award-winning solution can be configured in minutes to provide immediate visibility into how users are engaging in your organization. We360.ai is the most powerful means to observe how digital enablement efforts are impacting your organization.We360.ai is a perfect tool for HRs and business leaders looking to scale up their business effortlessly. We360.ai is easy to use, comes with a free trial and gets configured within minutes. Whether it is 24x7 remote support or dedicated account manager we have got you covered at all times.

United States

MatterSuite is cloud-based legal practice management software for lawyers for solos, small and mid-sized law firms, and corporate legal departments. This intuitive software is the first in the market which comprises motion, eDiscovery, litigation management, cause of action, matter management, legal research library, legal calendaring, document management, tasks and communication to make your management better. It gives you the overall insight of your law firm to have a transparent and efficient law practice. MatterSuite also provides enterprise legal management (ELM) software service with custom software development and white label solution to enterprises.

Comm100 is the only customer service platform that offers an omnichannel customer experience hosted both on the cloud or on-premise. Our software makes agents’ lives easier by offering live chat, chatbots, routing rules, agent assist, and agent consoles. We offer personalized partnerships to earn additional revenue with our flexible partner program. With our best-in-class security and compliance, we guarantee you peace of mind while you market and sell our products. Our customer engagement solution includes in-depth training tools to set you up for success and easily re-sell our product. We are a partner-first company, so you won’t be competing with us. Access 24/7 support from our team. Add value to your existing offering, reduce churn, and earn revenue with Comm100. It’s no wonder companies across a wide range of verticals and territories partner with Comm100.

Asksuite is the award winning conversational booking platform for Hotels, helping them to get more direct bookings and increase revenue.

Cigati Solutions is a renowned name in the field of Data Recovery & Database Backup Recovery and Email Migration. It has a wide range of software solutions to recover and migrate data from different databases and email clients.

Living Actor is an easy to use top of the class chatbot solution. Available natively in 6 languages, you can easily and automatically adress your problems in terms of support, self-service, HR and many more. The product ranges from NLP, API webservices and comprehensive administration for content creation and management.

United States

Today's consumers don't wait and demand immediate response even during off-hours. They like to chat and text. 1/3rd of the calls are dropped and the customers are missed due to communication in-efficiency. Agentz offers AI-powered digital receptionist to small to medium size businesses and franchises. The receptionist engages with the visitors, answers routine questions, takes messages, gets live human help when needed, sends texts/emails and helps in automating routine tasks like booking an appointment. It is available 24/7 on the web, SMS, and phone so businesses never miss a customer. It's a SaaS solution that requires just a few mins to setup.

OneDirect provides tools to large enterprises for improving customer experience. We have three product lines: Service Cloud - Software to manage omni channel communications with customers (Email, Phone, SMS, Twitter, Facebook, Instagram, LinkedIn, Google maps) Feedback Cloud - Software to collect omni channel feedback from customers (Email, SMS, QR code, Mobile, Social, Website, Whatsapp, iMessage etc) Message Cloud - Software to communication to users via different messaging channels (Website, Mobile, SMS, Whatsapp, iMessage, Messenger, Twitter DM)

Fibotalk is a very powerful platform for SaaS companies to reduce user churn and increase product adoption in their users. Fibotalk brings together a potent mix of deep dive analytics and robust user engagement tools on one platform. Unlike other analytics platforms we focus on SaaS, as goals of user engagement are quite different from transaction driven platforms like e-commerce, E-wallets etc. Value proposition Take analytics based decision for product roadmap and feature development prioritisation Insights on right users based on profile, role, account etc. Nudge users to high value features and increase adoption Get instant Application breakdown alerts and impacted users list Predict probable churn Track critical events Deep-Dive into product usage Proactively engage users with In-App messaging and Live-ChatSalient Features Funnel and time series Analysis Customer journey Custom user Cohor ...

GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.

Bitacube is an enhancing brand name renowned for its estimable services likes Data recovery, Data conversion, and Data Migration. The Organization established through the experts of Data management, in the year 2012. Following 2012, it breaking its own records with incredible advance algorithms including techniques developed by our specialized team.

Ayush Tech Software (ATS) is a well-recognized Information technology firm, which has discovered the smartest concept of email recovery, exchange server mailbox recovery, OST recovery, and file conversion through its advanced software and services. The data recovery process and optimized tools of our company help many IT professionals, companies, and individuals to recover their essential data from data loss situations.

Malta

EBO is an AI-powered bot that helps businesses get closer to their customers. Our product facilitates multi-lingual, multi-channel communication at scale. EBO reduces operational costs associated with customer service and offers new engagement possibilities to companies. With an award-winning custom-built dialogue designer, EBO brings the complexity of cognitive services to the market through a simple interface and a team of passionate digital consultants.

Singapore

FocalScope was established back 2005. We have designed and built a software ticket system for customer service, support, helpdesk and call center. The solution can be delivered as cloud or on premise solution. The system is based on a Microsoft SQL database. The key features in the product is: - Email ticketing - Live Chat - Call Center / Telephony / PBX / VOIP - Knowledge base - Social engagement We have clients like DHL and American Express using FocalScope.

Portugal

We are a Cloud SaaS CRM Software Provider, based in Portugal, with 11 Dedicated Programmers for custom build Software solutions for the Car Rental Industry. Currently we have successfully developed a state-of-the-art program for the Car Rental Industry.

Started in the year 2015 in the city of Ahmedabad, HoduSoft Pvt Ltd is well-known for being cost effective and the best solution provider that in turn make your business successful. With a dedicated approach towards developing world-class products, HoduSoft has emerged as a leading business VoIP solutions provider. With a wide array of products, HoduSoft also ensures best returns on technological investments.Having a decade-long experience in the VoIP industry, founders of HoduSoft have decided to come up with various innovative products for communication. Since we have hands-on experience working on numerous communication projects, we understand customer requirements and design the products that are efficient as well as user-friendly. When it comes to developing innovative products for communication, performance, stability and small details like UI/UX become mandatory aspects. Therefore at HoduSoft we design and develop products that deliver performance and stability to its users ...

Czech Republic

Our SaaS Vulnerability Scanner accumulates the power of software discovery that runs on your Internet facing hosts and vulnerability intelligence. We use passive fingerprinting techniques to detect software and its version, running on a particular port, as well as supported functionality. This approach allows us to reliably detect and report critical vulnerabilities, misconfigured services or dangerous applications facing the Internet within your infrastructure. Furthermore, your systems will not suffer service disruptions during vulnerability scans as our passive fingerprinting techniques do not require usage of dangerous exploits. During the scan we will not trigger memory corruption, excessive resources consumption or assertion failures and still will be able to detect if your service is vulnerable to such threats.

Ireland

bobile is a friendly mobile app creator specializing in small business’s needs. Our powerful technology (patent-based) automatically launches apps on Google Play, iTunes and Amazon app stores without any previous technical knowledge.

Canada

Abhisi lets you provide timely personalised support to your customers while being incredibly simple to use for you and your team. If you are using Gmail or other email clients give Abhisi a try and see how much time, effort and hassle it saves you. Abhisi lets you provide support from all sources - email, Twitter, Facebook and more - to make your team's life easy and your customers happy. Because happy customers grow your business.

Teleportel is specialist and undisputed global market-leader in the niche of Custom-built Video Communication Systems. These are intelligent video-communication systems enabling our customers to do business over distance, exactly as if they were in the same location with the customer. The systems deliver the ultimate customer experience in distant video-communication. We keep pushing the envelope to achieve the highest level of natural and authentic distant communication between two individuals in different locations. These individuals are typically a service provider or sales person on one hand and a customer on the other hand ; in a B2C relationship. And, we do this... at the lowest possible cost. This cannot be done with 'classic' video conferencing equipment. To achieve this lowest-cost, highest-quality communication Teleportel has created a total 'suite'. It took over a decade to accomplish this.

United States

Cugic believes in delivering high quality chat solutions, irrespective of its type or industry. For the company, customers’ requirement are considered on top priority. In most of the companies, the project is commonly assigned to a single person who thinks, designs and executes the project alone. However, this company assigns the said task to a team who collaboratively work to produce exceptionally creative solutions, excellent design skills, and precise execution. One of the core values of the company denotes that no solution should be compromised in any aspect, and also that the creativity must be considered as the fundamental property of a project. The mission of Cugic also suggest that each of its client is highly satisfied with not just the product, but also the service. For more information about us please visit us : https://www.cugic.com/

Canada

Our Cloud Contact Center (CCC) is an advanced call center management system with more functionality than traditional hardware based contact centers at a fraction of the cost. Telax Cloud Contact Center leverages the “Cloud” model to deliver a customizable and easy to use call center solution that includes ACD, IVR, WFM, CTI, reports, recordings, remote agents, and much more. Trusted customer relationships are key to elevating contact centers to strategic assets. Whether routing calls to the last agent that generated a positive outcome or the most skilled agent overall, enabling customers to reach the best agent right away is paramount to building trusted relationships. With features such as Enhanced Call Flow, Workflow Scripting, and Contact Routing, you will be able to provide a consistent, positive customer experience every time

pascom are the developers of the award winning, next-generation pascom UC telephony solution.With pascom's on-premise and cloud based UC phone systems at the heart of your Business Communications, you will have a centralised, intelligent hub with which you can gain total control over your organisation's communications - no matter how diverse or dynamic your business communication channels.Our solutions offer excellent scalability and are highly customisable to exactly match even the most specific customer requirements which is why pascom software based IP PBX solutions are the perfect choice to support Small Medium Enterprises communicate smarter and more cost effectively.Visit our stand and discover how we upgrade business communications.

United States

Social Intents is an app store for website tools to grow sales, Facebook, Twitter, and social media engagement, and email subscribers.

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