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Company Overview: At Techpearl, we're dedicated to enhancing digital experiences through our innovative software products and services. With a focus on technology-driven solutions, we empower businesses to thrive in today's dynamic digital landscape. Our Offerings: 1. Software Products: We specialize in developing cutting-edge software products, from productivity tools to enterprise solutions, aimed at streamlining operations and driving growth. 2. Services: Our comprehensive services cover the entire software development lifecycle, including custom software development, UI/UX design, quality assurance, and ongoing support. 3. Chatbot Solution: Our advanced Chatbot Solution utilizes AI and natural language processing to provide seamless conversational experiences, enabling businesses to engage with their audience more effectively. Key Features of Our Chatbot Solution: * Natural Language Understanding: Our chatbots accurately understand and respond to user q ...
We Empower Leaders to Drive Greater Impact At Diligent, we believe in a world where transformational leaders can build more successful, equitable and sustainable organizations.One million users and more than 700,000 board members and leaders rely on Diligent software to connect insights across governance, risk, compliance, audit and ESG to drive greater impact and lead with purpose.
Move your Contact Center to the Cloud with secure and assisted implementation. Talk to our experts now and get a personalized deployment plan. With VCC Live, helpdesk and customer support teams can easily manage customer requests and handle tickets with efficiency. Your team can make and receive phone Calls, SMS, Emails and chat messages. Keep your abandoned call rate under 3% and increase your team’s talk-time to up to 49 min/hour. Predictive dialer calls a list of numbers automatically and predicts when human agents will be available for the next call. Meet our end-to-end solution that merges self-service with customer segmentation, contact center features, live payment offers, and full CRM integration to enhance PTP commitments recovery.
SpeedTech.ai where we strive to serve up infinite possibilities to enable Frictionless Work. SpeedTech.ai leads in AI innovation, offering transformative solutions for businesses through our advanced platform, RAIYA. RAIYA: Your Intelligent Enterprise Assistant • Integrates voice, conversational AI, and automation tools • Powered by Large Speech Models and Natural Language Understanding • Features Trust Layer for HIPAA, GDPR, and DPDP compliance • Flexible deployment: Public/Private Cloud, Hybrid, On-Premises • Advanced, context-aware search capabilities Comprehensive AI Solutions We provide end-to-end AI services: • Data preparation and cleansing • Custom model training • Retrieval-Augmented Generation (RAG) • User interface design • Thorough testing and quality assurance • Versatile deployment options (public/private/hybrid cloud) Industry-Specific Solutions Tailored for BFSI, Hospitality, Healthcare, Logistics, Rea ...
Usedesk is a helpdesk platform that helps companies automate and enhance customer service by consolidating multiple communication channels into a unified interface. Founded in 2014 and headquartered in Tallinn, Estonia, Usedesk provides the following solutions:Multichannel Support: Integrates up to 20 communication channels, including email, social media, chats, WhatsApp, and messengers, allowing all customer inquiries to be managed in one place. (usedesk.com)Process Automation: Uses response templates, automated rules, and chatbots to streamline customer support, reducing response times and increasing operational efficiency. (usedesk.com)Knowledge Base: Allows companies to store and organize information and instructions, enabling easy access for both customers and employees, promoting self-service and quick resolution of queries. (usedesk.com)Analytics and Reporting: Offers tools to monitor the quality and speed of customer service, providing insights into the perform ...
Koat.ai is an AI platform giving you an automated, and unparalleled view of global data, free of manipulation so you can arrive at decisions, and take action in real time, confidently. We protect enterprises from the ever-growing threats of disinformation, fake accounts, and artificial threats. Koat.ai provides realtime insights, threat detection, and actionable intelligence, empowering teams to safeguard their brand and make informed, timely decisions.Enhanced Decision-Making: Koat.ai real-time insights empower your team to make faster, more accurate decisions, ensuring your organization remains agile in a fast-paced environment. Increased Operational Efficiency: By automating data collection, filtering, and analysis, Koat.ai reduces the manual workload on your team, allowing them to focus on high-priority tasks. Proactive Risk Mitigation: Detect and neutralize artificial threats before they escalate, protecting your brand and reducing the risk of ...
iSystemz is an IT development company with over a decade of proven experience. We offer a comprehensive range of full stack development services with +500 successfully completed projects and trusted by startups, SMBs, and enterprises.We specialize in AI, ERP, ECM and custom software development services. iSystemz currently employs over 150 in-house IT experts. iSystemz is a collaborative initiative of global companies dedicated to delivering innovative solutions tailored to your unique needs. Our offices located in Australia, New Zealand, UAE, Russia, Kazakhstan, and Argentina. Visit our website for more information: https://isystemz.dev/
T2M is a different kind of cloud migration partner. We specialize in the migration of critical client applications from on premise to the cloud. Whether you’re just beginning a project or looking for ongoing support, T2M has solutions built to address your needs.Unlike the big box vendors, T2M addresses the need to combine the benefits of a hyperscale cloud infrastructure with the system integration expertise, and personalized ongoing support needed to make the product consumable. T2M’s operational framework integrates these elements to create maximum benefit and return on investment.T2M is staffed with expert engineers who are fully certified and experienced with Microsoft and AWS cloud solutions. If you are looking for a cloud migration partner who can understand your challenges, create a path forward and be there for the long term, T2M Works is your answer.T2M has earned a reputation for superior engineering, process and delivery excellence, and RELATIONSHIPS that grow ...
Teamm8 is a revolutionary Conversational A.I Web-Assistant & Chatbot that Trains itself via a Knowledge Base, and has voice to voice functionality to make CX inclusive as well as dynamic - thereby increasing conversion rates and engagement.It's Live Translating, Low-Code, NLP/LLM Based, and has the option to be a bespoke animated character avatar on the front end for customers to speak with, in addition to having the standard text box function where the users can send voice-notes to and will be replied to in speech.This solution bridges the gap by where 'out-the-box' chatbots we not sophisticated enough in the past to deal with highly complex businesses and products or handle extremely difficult customer queries. Teamm8 is capable of advanced product recommendations and pre-qualifications for sales for example, or can complete and automate repetitive Administrative duties, empowering CS to focus on higher-level or revenue generating activities."It's like training Alexa on ...
BDRSuite is a leading player in the Backup and Disaster Recovery market for Small/Medium Businesses, Enterprise Businesses, and Service Providers. Vembu’s flagship offering - BDRSuite - is a comprehensive and Cost-Effective Backup and Disaster Recovery Solution designed to protect your Data Centers/Private Clouds (VMware, Hyper-V, Windows, Linux, Applications & Databases), Public Clouds (AWS), SaaS Applications (Microsoft 365, Google Workspace), and Endpoints (Windows, Mac).
Einfache, sichere Tools für den IT-Support – Fernzugriff, Überwachung und Verwaltung, Remote Support, Visuelle Interaktion und interaktives Ticketing.
Eastside (www.eastsideworld.com) offers tools for automating user engagement workflows tools for enterprises of any size (from SMB to large). It is cloud based & called ecs369. While ecs369 portfolio includes offerings such as virtual PBX, Web Conferencing, and automated voice bots, etc., we also provide a complete voice integrated CRM solution through our partners thus bringing all the moving parts together for creating custom workflows for your organization.
OUR MISSION: Deploy conversational AI applications to global enterprises for seamless communicationWe seek to drive change by disrupting convention and status quo. Our cutting-edge technological solutions, powered by advanced NLP and effective intent analysis, map the entire customer journey to send automated responses in seconds and create an exceptional customer experience (CX).Our scalable conversational AI automation solution transforms customer and employee communications and thus boosts customer satisfaction. Available both in on-premise and cloud environments, Enterprise bot AI enables businesses to have omnichannel natural language conversations – email, webchat, voice, and mobile apps – with their users and in any language.
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Total experience automation platform using Human + Artificial intelligence to deliver real time and on-demand services
What is Zindi? Zindi is the first data science competition platform in Africa. Zindi hosts an entire data science ecosystem of scientists, engineers, academics, companies, NGOs, governments and institutions focused on solving Africa’s most pressing problems.Zindi works with companies, non-profit organizations, and government institutions to develop, curate, and prepare data-driven challenges. Solutions are ranked automatically by the accuracy achieved. Whether you are testing the data science waters for the first time or trying to crack a persistent business problem with data, Zindi helps organizations push their creative boundaries at an affordable cost.For data scientists, from newbies to rock stars, Zindi is a place to access African datasets and solve African problems. Data scientists will find all the tools they need on Zindi to compete, share ideas, hone their skills, build their professional profiles, find career opportunities, and have fun!Who are we? Zindi ...
Comm100 is the only customer service platform that offers an omnichannel customer experience hosted both on the cloud or on-premise. Our software makes agents’ lives easier by offering live chat, chatbots, routing rules, agent assist, and agent consoles. We offer personalized partnerships to earn additional revenue with our flexible partner program. With our best-in-class security and compliance, we guarantee you peace of mind while you market and sell our products. Our customer engagement solution includes in-depth training tools to set you up for success and easily re-sell our product. We are a partner-first company, so you won’t be competing with us. Access 24/7 support from our team. Add value to your existing offering, reduce churn, and earn revenue with Comm100. It’s no wonder companies across a wide range of verticals and territories partner with Comm100.
Asksuite is the award winning conversational booking platform for Hotels, helping them to get more direct bookings and increase revenue.
WE AUTOMATE REPEATABLE PROCESSES We recover up to 50% of your employees' time
Patented A.I. that automates your lead workflow. vantage+ for Marketers – Understand which marketing channels perform best. vantage+ for Salespeople – Increase deal velocity and close more business. vantage+ for Channel Leaders – Know your best sales partners and give them more opportunities.
Living Actor is an easy to use top of the class chatbot solution. Available natively in 6 languages, you can easily and automatically adress your problems in terms of support, self-service, HR and many more. The product ranges from NLP, API webservices and comprehensive administration for content creation and management.
Today's consumers don't wait and demand immediate response even during off-hours. They like to chat and text. 1/3rd of the calls are dropped and the customers are missed due to communication in-efficiency. Agentz offers AI-powered digital receptionist to small to medium size businesses and franchises. The receptionist engages with the visitors, answers routine questions, takes messages, gets live human help when needed, sends texts/emails and helps in automating routine tasks like booking an appointment. It is available 24/7 on the web, SMS, and phone so businesses never miss a customer. It's a SaaS solution that requires just a few mins to setup.
iZND Group along with it’s group of companies is aligned to your business metrics through our Partner Expert Leveraging Programme, work hand in hand with you to deliver superior quality to your clients. We help you enhance your business performance, improve margins, align technology with business priorities, reduce costs, improve service speed and flexibility, and achieve long-term success.Our complete spectrum of infrastructure outsourcing services will help you build and manage a highly available, reliable IT infrastructure that is capable of meeting the dynamic needs of your businesses in a multi-sourcing scenario.
OneDirect provides tools to large enterprises for improving customer experience. We have three product lines: Service Cloud - Software to manage omni channel communications with customers (Email, Phone, SMS, Twitter, Facebook, Instagram, LinkedIn, Google maps) Feedback Cloud - Software to collect omni channel feedback from customers (Email, SMS, QR code, Mobile, Social, Website, Whatsapp, iMessage etc) Message Cloud - Software to communication to users via different messaging channels (Website, Mobile, SMS, Whatsapp, iMessage, Messenger, Twitter DM)
feetport.com is our product for which we are looking to find channel partners
GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.
SharpSpring is a global provider of SaaS marketing automation technologies. We offer a robust and accessible suite of marketing automation tools designed for marketing agencies and Small and Medium Businesses (SMBs).More than 2,000 Marketing Agencies and 10,000 business rely on SharpSpring to improve communications and accelerate their sales processes
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